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Xn Hotel Systems and protel MPE chosen by Clarenco for its Amazing Retreats
Having evaluated the major PMS solutions in the marketplace, Clarenco chose Xn Hotel Systems to implement protel Multi Property Edition (MPE) across 6 properties. "We needed a solution that was capable of managing our business both at the properties and centrally", stated Greg Ward, Sales & Operations Director. "Of crucial importance is the event management capability within protel, as well as the integrated CRM functionality provided, which avoids the need to interface to a third party system or to maintain separate databases. We were also keen to outsource the hosting of the chosen solution to the vendor."
Wednesday 23 May 2012 - Xn protel Systems

Sands Bethlehem Event Center Selects Agilysys Point-of-Sale Solution
Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, today announced that Sands Bethlehem Event Center in Bethlehem, Pa. has selected the Agilysys InfoGenesis™ POS system to streamline operations at the newly opened 3,000-seat entertainment venue.
Tuesday 22 May 2012 - Agilysys, Inc.

RateGain's Hotel Pricing Trends - Europe (May - Jul 2012)
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe. This set covers May to July 2012, taken in the 1st week of May 2012 (all rates are in US dollars for two adults for a one-night stay).
Thursday 17 May 2012 - RateGain Technologies Limited

RateGain's Hotel Rate Parity Trends - Europe (May - Jul 2012)
Hotel rate parity trends for May to July 2012 of three, four and five star hotels across some of the major cities in Europe. The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
Thursday 17 May 2012 - RateGain Technologies Limited

Gaming Industry Turns to IDeaS for Integrated Revenue Support in Australia and New Zealand
IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced the company has grown its customer portfolio of major casinos and resorts in the Australian and New Zealand market to include all of Crown Hotels properties in Melbourne, Perth and the SKYCITY properties in Auckland.
Thursday 17 May 2012 - IDeaS a SAS company

Hotel Technology Next Generation Releases Interface Specifications
Hospitality technology buyers and providers will benefit from one of the largest sets of new and improved standards ever incorporated into a single release cycle by Hotel Technology Next Generation (HTNG). Major elements of these just-released specifications result from three of HTNG"s most recently chartered workgroups. The new standards enhance the sharing of customer profile data across hotel systems; they enable improved delivery of guest folio data to systems that need it; and they provide a hosted payment scheme for hotel websites and central reservation systems (CRSs) that can potentially remove those systems from the scope of onerous PCI security standards.
Thursday 17 May 2012 - Hospitality Technology Next Generation (HTNG) - AHLA

Sandals Resorts International Optimizes Profitably with Big Data
"Data tells an important story, you just have to know how to present it." This business insight comes from Ms. Joanne Pearson, Director of Corporate Reporting for Sandals Resorts International. Sandals operates a total of 22 luxury resorts carrying the Sandals, Beaches and Grand Pineapple brands and employs 10,000 people. She is also crystal clear when it comes to managing by the numbers, "The only way you can maintain company profitability is to know precisely where you are against budget and how you got there." Ms. Pearson, a Fellow of the Chartered Association of Certified Accountants, should know. Prior to 2003, Sandals manually collected and analyzed data for an international property portfolio that extends from Jamaica to the Bahamas, Antigua, St Lucia, and Turks. "We relied on hand-populated spreadsheets. There was no way to gather and process all the data we needed from our entities in a reasonable time to make intelligent business decisions," Pearson said. Sandals brought Mrs. Pearson onboard expressly to develop a timely standardized process of key performance analysis reporting. "The first thing the executive team and I ascertained was that Sandals needed a dedicated hospitality business intelligence system that would automate data gathering from our entire Hotel Group, which had multiple systems, and perform timely, in-depth what-if analysis and performance reporting." In 2003 Sandals" executive team implemented the Execuvue® web-based hospitality Business Intelligence system (BI) developed by Aptech Computer Systems, Inc. "The right tools are essential to carry out the extensive analysis required for an enterprise as large as ours. The BI automates the daily data collection from our entities and we created KPIs for occupancy, staffing, food costs, utility use and other expenses, as well as spend-per-room," Pearson said. The system consolidates data from all Sandals" resorts in a data mart where Pearson and her team access and analyze it. The data that once took a month to collect is now in their hands daily. Sandals focuses on operating performance and how to increase it "Since property information is available and current each day, we focus our attention on analyzing performance and how to increase it," Pearson said. "We generate daily management reports that include month-to-date (MTD) revenue, staffing, F&B and utility costs and forecasts with comparison to budget, YTD, and same period last year. This data enables us to monitor performance daily and take corrective action by mid month so we can address trends before they become problems." Pearson"s team also creates weekly reports for revenue managers that show revenue spending with actual sales performance and MTD vs. budget evaluation for all profit centers. To keep a tight rein on expenses, Sandals pulls data from all property P&Ls with side by side comparison to budget for current period, prior MTD, and YDT totals. "Property expense reporting goes straight to our managers for review and corrective action if necessary," Pearson explained. Pearson gained so much expertise shaping Sandals" data analysis and reporting that she suggests new BI development ideas to Aptech. Sandals is unique among most North American resort companies because it operates in three currencies. "I discovered how to input our different currencies – Jamaican dollars, USD, and Eastern Caribbean dollars – with current exchange rates for set-periods and then perform analysis to assess performance in multiple currencies. I also learned how to use Execuvue to create budgets at month-end with updates from current property data," she said. "With so much data to analyze, it is essential to report it in understandable, actionable formats, this is one reason we upgraded to the newest Execuvue version. The system lets me create more attractive reports and send them as password-protected Excel spreadsheets, graphs, and PowerPoint extracts so our managers can act on the information more quickly," Ms. Pearson says. "With complete performance data at your finger tips you can plan proactively for the future and execute more effectively on your plan." About Sandals and Beaches Resorts Sandals and Beaches Resorts has a worldwide reputation for providing two people in love with the most romantic vacation experience in the Caribbean. Currently, there are 16 Luxury Included® Sandals Resorts located in Jamaica, Antigua, St. Lucia and The Bahamas plus 6 Beaches Resorts in Jamaica, Turks and Caicos and Antigua. Each offers stunning beachfront locations; a choice of à la carte restaurants, from white-glove dining to barefoot elegance; all premium brand wine and spirits, including an exclusive partnership with California's legendary Beringer Vineyards; luxurious accommodations in a range of categories; unrivaled watersports including the Caribbean's largest PADI certification program; Butler Service for truly indulgent pampering; Sandals Weddings by Martha StewartTM; and signature Red Lane® Spas, with services and treatments inspired by the region. Sandals Resorts has been voted the Caribbean"s Leading Hotel Brand at the World Travel Awards for 16 years in a row, and World's Leading All-Inclusive Company for 14 years in a row. For more information, call your local travel agent or 1-800-Sandals (1-800-726-3257) or visit www.sandals.com. Going to HITEC 2012 in Baltimore? Visit Booth 1813 to meet the Aptech team and get a personal demonstration of all Aptech"s systems.
Wednesday 16 May 2012 - Aptech Computer Systems Inc

G1 Group plc Prepares for Further Expansion with MICROS
MICROS Systems, Inc.(NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce thatG1 Group plc, a leading leisure operator in Scotland, has selected MICROS as its technology partner for its estate of restaurants, bars, clubs, cinemas and hotels. All 40 of the G1 outlets will implement MICROS RES, MICROS Materials Control, MICROS Enterprise Management, MICROS XBR Loss Prevention, and rugged MICROS point-of-sale hardware. The G1 hotels will implement MICROS OPERA, with its largest sites utilizing Mobile MICROS.
Wednesday 16 May 2012 - Oracle Hospitality

Cendyn™ Wins Four Esteemed Awards for Superior Website Design and Social Media Marketing
Cendyn offers an arsenal of tactics and strategies including outstanding concept and design, thorough execution, ongoing consulting and collaboration. Cendyn"s seasoned team of web designers, digital marketers and SEO experts drive online marketing results for the hospitality industry, earning Cendyn four prestigious Communicator Awards for the inventive, engaging and effective online solutions for their valued clients.
Tuesday 15 May 2012 - Cendyn™

Orient-Express Implements MICROS OPERA Sales & Catering Module for Its Hotels Worldwide
MICROS Systems, Inc.(NASDAQ:MCRS), a leading provider ofinformation technology solutionsfor the hospitality and retail industries, is pleased to announce that Orient-Express Hotels Ltd. (NYSE: OEH), owners or part-owners and managers of 46 luxury hotel, restaurant, tourist train and river cruise properties operating in 23 countries, has recently expanded its MICROS OPERA Enterprise Solution with the addition of the MICROS OPERA Sales and Catering solution (S&C). The multi-year deployment will commence immediately in Orient-Express properties located in the US and Mexico.
Monday 14 May 2012 - Oracle Hospitality

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