We’ve been big proponents of breaking down silos and building alignment among commercial teams, and really that thinking should be expanded to include marketing. By tapping into the sophisticated granular demand forecasting capabilities of advanced revenue management systems, hoteliers stand to benefit from better timed and tailored marketing campaigns and promotional efforts that ultimately drive better business.

Dive into Sabre’s Hospitality Trends 2025 report, where we explore the top trends reshaping the industry, from hyper-personalization to the rise of hotel retailing.

Booking a meeting room should be as easy as ordering your morning coffee—instant, seamless, and hassle-free. Yet, for many hotels, managing meeting room bookings remains a frustrating and inefficient process. Rising costs, staffing shortages, and the demand for instant responses stretch hotel teams thin.

Cendyn, a global integrated hotel technology and services company, and ConferenceDirect, a full-service global meetings solution company, announced the results of their annual report, 2025 State of the Meetings Industry. The collaboration, paired with Knowland by Cendyn data, reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2025. The collaboration reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2025.

Hotels can now offer greater choice to guests with the option to make payments by Google Pay, an addition to its payment methods alongside Apple Pay. Google Pay and Apple Pay digital wallets and payment platforms allow users to pay for purchases across all point of sale terminals, online or settle hotel bills directly from their mobile.

The rise of AI agents, or AI-powered tools capable of autonomous decision-making and ecosystem orchestration, is ushering in a brand new era in hospitality and property management tech. It is already redefining the way hotel, serviced apartment and the alternative residential sectors operate. This shift will only accelerate, demanding a revamp of traditional systems and paving the way for agile, agent-driven platforms that automatically keep pace with the long march of technology. Here are the top 10 trends in 2025 accelerating hospitality tech towards an AI-agent-first world.

Imagine stepping into a luxury hotel where every detail of your dining experience is flawless, from the speed of service to the personalised touches that make every meal memorable. Behind this seamless operation lies advanced technology, redefining hospitality excellence. José Muiños Tabares de Nava, Director of Food and Beverage at Luxury Tenerife Hotels, has spearheaded a technological transformation at Royal River Hotel by implementing an innovative Point of Sale (POS) system. In this interview, José reveals how this upgrade has revolutionised operations, elevated guest satisfaction, and positioned the hotel for scalable growth.

Here's a startling reality: While your property diligently collects endless streams of valuable data - from booking patterns to guest preferences, from operational metrics to revenue indicators - much of this golden intelligence remains trapped in digital silos, untouched and underutilized.

Oracle has been named a 'Leader' in the IDC MarketScape Worldwide Hotel Point-of-Sale Software 2024 Vendor Assessment¹. The report noted, "Simphony Cloud POS is evolving with trends to meet the demands of hotel operators to amplify food and beverage as a revenue stream with seamless cross-channel capabilities and integration with OPERA Cloud. Oracle Payment Cloud Service — which initially started in Oracle Food and Beverage — has now expanded to hospitality for both the Simphony Cloud and OPERA Cloud."

Cendyn, a global integrated hotel technology and services company, has announced two new additions to its C-Suite team.