London, UK - Crave Interactive, a leading hospitality technology provider, announced the launch of its groundbreaking Crave AI solution at the renowned Jade Mountain Resort in St. Lucia. This strategic deployment marks a significant milestone in luxury hospitality service delivery, combining Jade Mountain's legendary personal service with cutting-edge artificial intelligence technology.

Agilysys, Inc., a leading global provider of hospitality software solutions that deliver High Return Hospitality, today reported results for its fiscal 2025 third quarter ending December 31, 2024.

This article was originally written for The Interface Magazine. It is republished here as a relevant article for Shiji Insights readers.

Amadeus, in collaboration with K10 Mobility and Eccocar, announces a partnership that is set to transform the car rental experience for travelers. This collaboration introduces a fully digitalized self-service process, allowing travelers to skip the car rental counter and unlock their rental cars without any physical keys.

RateGain Travel Technologies Limited (RateGain), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, today announced the appointment of Toby March as Executive Vice President – Americas. In this strategic role, Toby will lead RateGain’s initiatives to boost revenue growth and strengthen partnerships across the Americas. This appointment highlights RateGain’s dedication to expanding its presence and enhancing its impact on the Americas to drive growth and deliver greater value to the region.

Shiji, a global leader in hospitality technology, proudly announces its partnership with Bergdorf Priesteregg and Mama Thresl, two breathtaking destinations in the picturesque Salzburgerland. The implementation of Shiji’s Property Management System (PMS) will enable these properties to deliver more personalized and seamless guest experiences while driving operational excellence.

Today, Hapi, the leading hospitality data and connectivity solutions provider, announced its partnership with Revinate, a direct booking platform transforming the hospitality industry by putting hoteliers in control of every step of their guests’ journeys. Revinate empowers hoteliers to shift share away from OTAs and maximize their direct bookings by leveraging their unique knowledge of their guests. Hapi’s role remains consistent as the connectivity layer, enabling agility at both enterprise and individual property levels.

Digital marketing continues to evolve rapidly, driven by the rapid advancement of artificial intelligence (AI) tools. Changes in consumer behavior and a focus on personalization and the data driving it will impact digital marketers more profoundly in 2025. Partnering with experts who can help hoteliers navigate this evolution will ensure a smooth transition and, in turn, enhance the customer experience. Here are 10 digital marketing trends we believe will have the most significant impact on our industry.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced that Kiva Dunes, a highly acclaimed U.S. golf and coastal resort that also manages memberships and residences, has implemented 13 software solutions from Agilysys.

Amadeus, a leading global travel technology company, has announced a minority investment in hivr.ai through its strategic funding program Amadeus Ventures. hivr.ai, an innovative scale – up started in 2019, consolidates and automates meeting and group sales across the fragmented distribution landscape, including hotel websites, email, phone, and third-party venue finders. The technology enables hotels to streamline processes, shorten sales cycles, and significantly increase revenue from meetings and groups.