HTNG proudly crowns GuestMagic.AI by InnSpire the 2019 HTNG TechOvation Award Winner at the HT-NEXT Awards Program in New Orleans, LA.

In apaleo's 10 Questions series, we take an inside look at how innovative hoteliers are running their businesses, from how they got in to the hotel industry, to facing their biggest challenges, and how they view the future of hospitality tech. In this installment, we sat down with Martin Duchateau, General Manager of Made in Louise to get his take on what it is like running a charming boutique hotel in the heart of Brussels.

Alpharetta, Ga. — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of its annual hospitality infrastructure study, Guest Experience Management: How to Deliver What Matters Most to Guests.

SALTO's networked electronic locking SVN-Flex technology brings guest and staff credential updating to the ultimate point in access control: the door! This impressive new feature results in a variety of added benefits for the hospitality sector in particular by enhancing the guest experience, hotel management, security, IT and maintenance.

New data released by Guestline reports that the company is thriving on an international level, currently growing revenues across 25 countries.

Shiji Group has recently expanded in the Americas by opening a new office in Bethesda, Maryland. With the first US office based in Atlanta, Georgia, the new office in the Washington D.C. metropolitan area will serve the growing number of US-based Shiji customers.

INTELITY™, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that YOTEL has selected its platform as a brand standard. The trend-setting, tech-forward hotel brand plans to implement the INTELITY platform across all of its properties in order to provide travelers with a superior guest experience and streamline daily operations.

Hapi, a transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, today announced that it has launched Hapi Connect on Salesforce AppExchange. Built on the Salesforce Platform, Hapi Connect is now available on AppExchange.

Franklin, Tenn. - Hospitality technology is playing an important role in guest engagement today, but it's critical that hotel companies don't overlook the importance of providing robust tools to engage employees as well. Findings from "The New Digital Workplace Divide" show that technology has a vast impact on workplace positivity and retention. The study revealed that: "Workers are looking for agile, modern solutions that support their need to work in different locations or when on the move. Failure to provide mobility-fueled productivity has big consequences for employee satisfaction and motivation - which are driving factors in productivity."

New York — Through a strategic partnership between Events DC, the official convention and sports authority for the District of Columbia, and Volara, the voice hub for the hospitality industry, visitors to the Walter E. Washington Convention Center are finding their way around the facility and hosted events easier than ever before. The new voice-based wayfinding solution atop Amazon Alexa is powered by Volara's market-leading enterprise-grade conversation management technology. Inside the 2.3 million-square-foot building sits wayfinding kiosks that host the voice assistant. Visitors are encouraged to ask Alexa about happenings within the convention center and ask where to find meeting spaces, food-and-beverage outlets, the closest shoe shine, the business center and more. More than 50 kiosks featuring the Volara-powered solution on Amazon Alexa will greet visitors, and voice commands will extend outside the facility to local businesses, services and attractions.