For JEDU, an acclaimed Finnish vocational school, nothing is more important than preparing future hotel staff to deliver exceptional service. And with future hotel employers demanding graduates be tech savvy to capitalize on latest innovations to meet guest needs, JEDU knew it needed to provide its students the power of cloud.

UK-based Nestor, a hospitality business delivering exceptional guest experiences in the alternative accommodation sector, has successfully concluded its implementation of apaleo, the world's most open property management system, across its portfolio of properties - ranging from hotels and apartments to student residences.

Think about the last time when the revenue and occupancy forecast for the hotel was incorrect.

Sigfox, the world's leading Internet of Things (IoT) service provider and first global 0G network operator and Amadeus, the leading provider of IT solutions for the travel and tourism industry, announce a new strategic partnership at Sigfox Connect 2019. The agreement results from a year-long collaboration investigating business opportunities within the travel industry and developing a portfolio of solutions that will not only help meet the growing need for efficient asset tracking solutions, but also reduce operational challenges for airports and airlines.

Imagine the possibility of saving significant time on each and every hotel check-in and being able to give that time back to your front office team to spend quality time with guests. Or, imagine having fully accurate guest data in place that you can use to personalise your guest relations, improve your CRM system and build your loyalty in real time, sounds good right?

Z Resorts known for iconic Hotel ZaZa properties in Dallas and Houston have implemented mobile keyless entry at the newest property, the Hotel ZaZa Austin Downtown in collaboration with OpenKey, the industry standard for mobile key in hotels. Guests at the hotel can enjoy mobile check-in, digital key and mobile check-out using their smartphones and the popular OpenKey app.

Digitalization is changing guests' expectations rapidly. If your hotel uses check-in as one of its first customer touch-points, you're missing out on major opportunities to build better guest relationships. To meet needs, your hotel must fully analyze the guest journey and put the guest front and center of all activities. But how can you add this to your daily routine without creating additional work? And how can you implement these changes without losing that personal touch?

VENZA®, a global data protection company with a focus on the hospitality industry, hosted its 12th annual charity event on November 12, 2019. This year, the firm and its sponsors raised more than $12,000 for The SAM Foundation, which promotes mental health awareness and provides suicide prevention training programs to groups of all sizes at no cost.

Tweet This: @IDeaS_RevOpt received the Global Customer Support Certification from @hoteltechreport. IDeaS earned high scores across all key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation. www.ideas.com/news

The success of the hospitality industry has always been rooted in the provision of service and the continued cultivation of relationships. While the rapid advancement of mobile and cloud-based technologies are enhancing the ways hoteliers can interact with travelers, the underlying goal remains the same: to create an exceptional guest experience.