Crave Interactive, the world-leading developer of cloud-based digital guest service solutions for hotels, today announced the installation of its award-winning in-room tablets in The Higgins Hotel & Conference Center in New Orleans, Louisiana.

IDeaS Revenue Solutions, the world's leading provider of revenue management software and services, announced today it will implement IDeaS G3 Revenue Management System (RMS) across Myrtle Beach Seaside Resorts' independent seven-property portfolio.

SALTO Systems has upgraded MyLock, the online lock configuration customization tool that allows users to choose and see potential door configurations prior to purchase. With MyLock, users can select a SALTO electronic lock model, door type, and choose from a broad range of colours, finishes, handles, and functions. The new MyLock design has an improved user experience for the web as well as mobile access and adds important new capability including configuring accessory products like wall readers.

Hospitality is a numbers game. Supply and its elasticity is limited. Demand is finicky and price conscious. Amorphous terms like "guest experience" are challenging to quantify, yet most argue critical to filling guest rooms at premium rates in competitive markets.

Infrasys, a Shiji Group Brand, delivers a cloud-based POS designed for enterprise hotel operations. With over two decades of building POS systems for the hospitality industry, Infrasys is one of the most versatile and proficient systems on the market and has over 7,000 installations today.

Reverb by Hard Rock, a contemporary hotel connecting today's traveler through music, local culture, and events, has officially partnered with industry leader Ireckonu to deliver an incomparable guest experience. The new hotel brand is implementing a unique mix of top-notch technology, including self-service check-in kiosks and voice-activated speakers in-room allowing for the guest to control everything from calling hotel staff to controlling the room temperature.

Understanding the details of hotel operations is the key to predicting guests' future needs and ultimately increasing guest satisfaction, says Enrique Calderón, COO of Mexico's Grupo Posadas. Grupo Posadas owns, operates and develops hotels under seven different brands, with more than 22,000 rooms spread across more than 180 hotels.

Not long ago, people predicted weather by simply looking outside, taking in clues like wind or cloud cover and then hoping for the best.

These days, we tend talk about cybersecurity far less than we talk about melting icebergs or political problems or plastic straws. And, of course. Those are things we can do a little something about; we can make our own tiny dent in the environmental crisis or get out the vote, but cybersecurity is one of those problems that feel far out of most our hands. Yet, we all have important, essential, identifying information flying around the web, apps, stores, airlines, and—hotels. Consumers are relying on businesses to be transparent and secure, and hotels are one of the most targeted industries (just behind retailers) by cyber attackers.

This year, Springer-Miller Systems celebrated their 30th year anniversary of the Host Users Group Conference in Kohler, Wisconsin at The American Club, a five-star, five diamond hotel that has been part of the hospitality industry for over 50 years. The Host Users Group Conference (HUG) is a unique conference in the sense that it is run by the users, for the users. Each year, a different SMS|Host property hosts the conference, and the planning and execution is led by a group of voluntary board members, all users of Springer-Miller solutions.