Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, announced today the appointment of Tim Sullivan as President & Chief Executive Officer. Sullivan is now Cendyn's highest-ranking officer, responsible for the company's direction, vision and strategy.

Launched by apaleo, the Hotel Relief Package is a joint pledge from 30+ hotel technology providers to combat hotels' urgent need to use digital solutions to meetchanging health and safety regulations. Right now, hotels have the opportunity to findand test the latesttechnologyto provide digital services to guests.

The need to innovate hotel operations for a new marketplace - altered by emerging health safety regulations and escalating guest demands - has never been more apparent.

protel has launched a new pricing structure for hotels struggling as a result of the COVID-19 epidemic. Another industry first from protel. protel swiftly realised that the hospitality industry was in for some serious financial trouble: no income means no cash flow, and no cash flow means that hotels can't immediately pay suppliers and staff, so they could be forced to eventually close their doors.

Hapi, the first, disruptive open data-streaming, integration and enrichment platform in the hospitality industry, held a focus group with the Board of Governors at Hospitality Technology Next Generation (HTNG) - comprising the top CIOs and other executives in the industry - to understand the technology needs and priorities as hotels get ready to operate in the new normal, post Covid-19. The focus group attendees represent over 3.1 million rooms worldwide and Hapi was the first technology partner to undertake this new HTNG initiative.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Comwell Hotels, headquartered in Denmark, has selected Agilysys' award-winning InfoGenesis POS SaaS application and InfoGenesis Flex tablet solutions for its business transformation initiative.

TraknProtect, a pioneer of location-based technology purpose-built for the hotel environment, today announces the launch of TraknKleenTM, a new IoT technology solution designed to help hotels further enhance housekeeping operations, while providing guests with security and peace of mind during post-COVID travel. TraknKleenTM trilaterates data from multiple sources, such as housekeeping carts, I.D. cards, cleaning supplies, and other assets, to automatically track the date, time, and duration of the cleaning process for guestrooms and public areas in a hotel. The tool also uses multiple data points to help hotels assess and confirm compliance with established cleaning protocols, while also inspiring a higher level of trust for guests and hotel staff.

NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara's secure voice integration hub. By combining Volara's conversation-management software with Routier's guest-facing engagement solution, hotels will expedite two-way contactless communications between guests and staff thereby bridging the gap between voice and text. Guests speak requests to smart speakers with voice assistants powered by Volara and receive replies, updates and more via Routier's guest MessageHub™.

IDeaS, the leader in revenue management solutions, announced today a new technology integration with SIHOT. The two-way data integration between IDeaS' revenue management solutions and SIHOT's leading property management software, SIHOT.PMS, will help the global hotel industry accurately forecast business demand, maximize occupancy and ADR and increase overall operational effectiveness through automated pricing decisions.

ALICE, the hospitality industry's leading operations technology company, has launched an eBook titled "Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality with a Lean Staff." More than 2,500 hotels around the world have chosen ALICE to streamline operations and communication with a single platform.