Imagine all the chaos if you had to hire a consultant to come to your home and set up ZOOM on your computer at the onset of beginning of COVID-19. This is the state of "cloud" PMS technology in the hospitality industry.

Cloudbeds, a leading provider of cloud-based software solutions for more than 20,000 hotels, hostels, and vacation rentals across the globe, released the results of a follow-up sentiment survey with responses from 1,500+ independent owners and operators across over 100 countries. The first sentiment survey was conducted in May 2020.

Aptech Computer Systems announced that Granduca Hospitality Services, LLC installed the PVNG Enterprise Back Office Accounting System to upgrade its financial processes. "It was like going from a Model T to a Ferrari," said Ben Moore, area director of finance for Granduca Hotels.

As a standard-bearer for hospitality, Las Vegas is drawing the industry's attention as it establishes protocols to resume business in an altered marketplace.

ASSA ABLOY Global Solutions has announced the successful implementation of its VingCard Signature RFID door locks alongside the Visionline access management system at the ibis Styles Bucharest City Center. A recently constructed property that serves as a modern urban village within the Romanian capital, ibis Styles Bucharest City Center selected VingCard Signature RFID and Visionline to ensure that guest and staff safety is ensured using the latest security protocol standards. With Signature RFID's future-proof Mobile Access compatibility, property leadership can also seamlessly upgrade their guest services to offer contactless check-in and digital key room access without the need for costly hardware replacement.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Saba Rock Resort in the British Virgin Islands has selected a suite of Agilysys SaaS solutions, including Agilysys Stay PMS, rGuest Book online booking engine and InfoGenesis POS, to help improve the overall guest experience, increase revenue and enhance the resort's operational efficiency.

Let's face it; we've become complacent. If COVID has taught us anything, it's the need to shake up the way we engage and adapt technology in the hospitality industry. We've become accustomed to inherited practices and dated processes, trying to stay ahead of the game by investing in fancy customer-facing touchpoints but without keeping our technology stack in order.

UN's specialized wing for tourism, United Nations World Tourism Organization (UNWTO) has recognized RateGain's 'Smart Distribution' as a solution that helps the industry in 'Healing for Prosperity' in its recent initiative where over 1,300 companies participated from over 110+ countries. RateGain's AI-powered distribution offering is aimed to help enterprise as well as independent and smaller hotel chains who are bound by cost and resources. Smart Distribution is acknowledged for applying disruptive technology, to help the hospitality industry get access to real-time analytics and save cost overheads by analyzing channels and finding new demand, expediting the recovery of the hospitality industry in a COVID-economy.

Fast forward to the year 2021. You've just arrived at your hotel following a long flight. Using your smartphone, the check-in process is relatively seamless, and you make your way through the lobby towards your room. Approaching the door, you once again reach for your device, tapping through the mobile app to quickly unlock your room and roll your luggage inside. Scanning your surroundings, you make note of the chic, minimalist decor. On the bed lies a neatly packaged robe, which you requested before your arrival, along with a variety of single-use toiletry products, and a set of towels. An eco-friendly bag is provided to place any items which require replacement during your stay. The room also features a minibar and cabinets, which both make use of a UV sanitization system. So starts the post-pandemic journey of the hotel guest room.

ALPHARETTA, GA. — August 11, 2020 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Peppermill Casinos has expanded its existing Agilysys relationship with the addition of Agilysys' innovative new cloud-based SaaS contactless mobile guest self-service check-in/out solution, rGuest Express, at all their properties.