As we start to look forward to the new year, there are two key trends which we have already begun to see emerge throughout the course of 2020. Both have been driven, in the most part, by the advance of the Coronavirus pandemic - digitisation and the use of data.

ALICE is excited to announce its success in the 2021 HotelTechAwards, taking top honors in several categories. The hotel operations platform was named one of the Top 10 People's Choice and the Best Concierge Software by Hotel Tech Report. ALICE is also #4 on the list of Top Ten Best Places to Work in Hotel Tech for the fourth year in a row. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. More than 100,000 hoteliers across 2,500 hotels around the world use ALICE

Hotel Tech Report has announced the winners in the 2021 HotelTechAwards, based on more than 10,000 hotel software product reviews from verified hoteliers during the competition. The HotelTechAwards are often referred to as "the Grammys of Hotel Tech" and finalists are selected from more than 1,000 of the top technology products around the world.

Agilysys, Inc.  (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS & on-premise hospitality software solutions and services, today announced the appointments of Ben Curtis as Managing Director, EMEA and Matthew Prosser as Senior Sales Director in EMEA. Ben and Matthew are charged with accelerating Agilysys' continued growth in the EMEA region.

INTELITY®, the provider of hospitality's most comprehensive guest experience and staff management platform, today announced it has been named a top finalist for two 2021 HotelTechAwards in the Guest Experience Technology category. The HotelTechAwards finalists were selected from more than 1,000 of the top technology products worldwide after an awards period, which included thousands of verified hotelier reviews.

IDM Hospitality, a Madison, Wis. based company, has selected OpenKey to provide a contactless guest journey within the IDM Hospitality portfolio. IDM currently manages a portfolio of independent and boutique hotels across the Midwest. OpenKey is the industry standard for Digital Key in hotels.

IDeaS Revenue Solutions, the world's leading provider of revenue management software and services, has once again been named the highest-rated revenue management system (RMS) by Hotel Tech Report, as well as a top-10 hotel-technology company in the Global Hotelier's Choice Competition.

Hapi, the industry's leading platform for fast and cost-effective connectivity between technology systems, has won the 2021 HotelTechAward for top Hospitality Marketplace and Integrator.

Shiji Group has expanded their global presence with the formation of operations in the Latin America region to provide extended services and support to Shiji's ever-growing customer base.

ASSA ABLOY Global Solutions is honored to announce its being named the Best Mobile Key Provider for the second year in a row by hoteliers around the world taking part in the 2021 HotelTechAwards. With each category winner selected based on over 10,000 customer reviews, this year's winning of the Best Mobile Key Award is all the more significant with more than 318,000 hoteliers participating and making 2021 the most competitive in the history of HotelTechAwards.