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Seminole Hard Rock Hotel & Casino Hollywood in Florida Selects ASSA ABLOY Global Solutions to implement Latest in Guest Security and Convenience Technology
ASSA ABLOY Global Solutions has announced the successful implementation of its advanced VingCard Essence and VingCard Signature RFID door locks at the Seminole Hard Rock Hotel & Casino Hollywood, Florida. A world-renowned integrated resort known for its hospitality and musical entertainment, Seminole Hard Rock Hotel & Casino Hollywood selected the stylish VingCard Essence to be implemented at its recently opened Guitar Hotel while ensuring the maximum safety of guests at The Oasis Tower with the installation of VingCard Signature RFID.
Tuesday 23 June 2020 - Vingcard, an ASSA ABLOY brand

Luxury resort in France, Lily of the Valley, selects Cendyn
Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces that Lily of the Valley has selected Cendyn to power CRM at their luxury resort in the South of France.With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Collecting data from multiple sources to provide an accurate, single source of truth for each guest, eInsight CRM will provide enhanced guest profiles, automation, segmentation, and reporting to put the power of true personalization with Lily of the Valley. As the luxury resort plans to open in mid-June following the COVID-19 closure, implementing CRM now will enable them to listen to their guests, provide peace of mind and drive success through the recovery as hotels across the globe re-open."We pride ourselves on the fact that our guests are given a tailored experience throughout their stay at Lily of the Valley. A big part of this is providing a truly unique experience for them," said Manon Smagghe, Rooms Division Manager. "The only way to do that effectively now is with a truly integrated CRM system. eInsight CRM will enable us to learn more about our guests and tailor their experiences based on their preferences. Our guests' needs and safety has never been as important as it is now, so we are pleased to partner with Cendyn to help us achieve this.""Lily of the Valley is a truly unique resort, providing tailored experiences for every guest. This is the core foundation of what they do, and what makes them stand out, so we are delighted that they have chosen to partner with us to power their CRM and continue to build on that guest experience," said John Seaton, Chief Commercial Officer at Cendyn. "Using data from multiple sources and creating a single source of truth for their data will allow them to take their offering to the next level and provide a truly tailored experience throughout the travel journey."Lily of the Valley is a resort that offers so much; all guests can enjoy indoor and outdoor activities, light and delicious cuisine, and expert wellness treatments. Founded by a father and his daughter, Lily of the Valley is set between the tranquil charm of the Riviera and the bustling atmosphere of Saint-Tropez, in La Croix Valmer. The hotel takes pride of place on the hills of Gigaro, looking as if it has always been there, surrounded by unspoiled nature and with over three miles of fine sandy beaches below.
Tuesday 23 June 2020 - Cendyn™

Technology In The Front, Nothing In The Back? | By Kristin Carville
In the past few years, the importance of technology in our daily lives has increased exponentially - and this is no exception when it comes to hotels. The growing need for connectivity in our world today demands that hotels provide guests with the ability to use multiple devices at high speed in their room. The guests intensified desire for a home away from home, or an experience that they can tailor to their own needs means that features such as the ability to stream own entertainment or personalize the ambiance of their room are becoming the new norm.
Monday 22 June 2020 - FCS Solutions

HTNG and HSMAI Partner to Advance Hospitality Marketing Through Technology
Hospitality Technology Next Generation (HTNG), in partnership with the Hospitality Sales and Marketing Association International (HSMAI), launches a joint initiative to better-align marketing and technology disciplines in hospitality organizations.
Friday 19 June 2020 - Hospitality Technology Next Generation (HTNG) - AHLA

Ireckonu Amplifies Guest Experience with new “IKnowU” Product Features
Ireckonu continues to build on its trademarked "Guest Experience Framework" as they implement three new product features to the IKnowU product stack - Guest Engagement App, Subscription Center, and RFM+.
Thursday 18 June 2020 - Ireckonu

Hospitality Experts Confident in Recovery of Primary Markets by Q4
According to the new research, 80% of HSMAI members expect to see signs of hotel recovery in their primary markets by Q4 2020. Still, many acknowledge that hoteliers will need to significantly adapt their business models to capitalize on this according to a new series of eBooks released by Amadeus, an industry-leading provider of hospitality technology solutions, in partnership with global hospitality organizations, Hospitality Sales and Marketing Association International (HSMAI), the Institute of Hospitality (IoH) and the Hospitality Professionals Association (HOSPA).
Wednesday 17 June 2020 - Amadeus Hospitality

A Four Phase Theory to the Return of Travel | By Jacki Brown
As members of the hospitality industry, we are full of questions about what the future of travel will look like, how it will evolve, and especially when it will return. As travelers ourselves, full of wanderlust and a desire to see and connect with new cultures, we're all individually grappling with how COVID-19 has and will continue to impact our lives in the foreseeable future. While there are some predictions being made about when travel will return, we must also consider how hospitality will return and what challenges and opportunities will arise throughout that process.
Wednesday 17 June 2020 - Amadeus Hospitality

Cloudbeds’ Global Sentiment Survey of Independent Hoteliers Reveals That Caution Remains but 64% Expect Doors to be Open by August
Cloudbeds, a leading provider of cloud-based software solutions for more than 20,000 hotels, hostels, and vacation rentals across the globe, released the results of a sentiment survey with responses from more than 1,000 independent owners and operators across 65 countries.
Tuesday 16 June 2020 - Cloudbeds

Hershey Farm Inn Has Selected Agilysys Property Management Solutions (PMS)
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Hershey Farm Inn has selected rGuest Stay PMS and rGuest Book solutions to help improve the guest experience, increase revenue and enhance operational efficiency.
Tuesday 16 June 2020 - Agilysys, Inc.

New Directory Supports Industry's Safe Stay Program
Hospitality Technology Next Generation (HTNG), in collaboration with the American Hotel and Lodging Association (AHLA) launches a tool to collect potential technologies that can be applied in implementing enhanced cleaning protocols as businesses focus on recovery following the COVID-19 crisis. These collected resources will be vetted and published to HTNG's Hospitality COVID-19 resources webpage.
Friday 12 June 2020 - Hospitality Technology Next Generation (HTNG) - AHLA

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