INTELITY®, provider of hospitality’s leading guest experience and staff operations platform, announced today a new deal with The WorkNomads Lab Hotel in Sofia, Bulgaria. The newly opened, mixed-use hotel will implement INTELITY’s mobile offerings, including a branded mobile app, mobile check-in, mobile key, and GEMS®, Guest Experience Management System — INTELITY’s suite of staff-facing tools.

Nomadix® Inc​., a technology leader in hospitality and multi-tenant industries, today announced Carl Jefferys as Director of Partner Sales, APAC. With a long history in wireless technology, Jefferys will provide expanded leadership and regional focus to continue building on the company’s growth and momentum in APAC through strategic alignment with partners across key verticals.

Historically, hoteliers focused almost solely on room revenue as the main driver of profitable revenue growth. Hotel restaurants along with other Food & Beverage services were seen simply as an amenity, and not much more. However, with the rise of popular food tv shows, restaurant ranking sites, and foodie influencers on social media, on-site restaurants are now key contributors to a hotel’s positioning within their market, providing an opportunity to entice overnight guests as well as bring in additional revenue from local and drive-in markets.

Apaleo, the open hospitality platform, has been selected and successfully rolled out by Germany’s eighth largest property, Revo, as its property management platform, to design a technology infrastructure catering to its tribrid concept mixing the advantages of hotels, serviced apartments, and individualized living under one roof.

In 2018, Blackstone Group purchased the Turtle Bay Resort on the North Shore of Oahu with big plans for a new, five-star Hawaii destination. The midmarket hotel wasn’t the main draw, instead it was all about location, location, location – Turtle Bay sits on prime seaside real estate in a surfing mecca, with five miles of beachfront and 20 miles of trails.

D-EDGE Hospitality Solutions, a leading hospitality technology provider, is extending its Payment Solutions offer with an integrated and automated payment system, to simplify and enhance the payment experience for hotels as well as their guests. Now, every hotel customer of D-EDGE can choose to use one of the 38 PSPs already connected to D-EDGE or opt for an all-in-one payment solution, D-EDGE Pay.

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has today announced the implementation of a range of security and guest convenience-enhancing company solutions by voco® The Hague. Opened approximately one year ago as an IHG-labelled property owned by UBM Development, voco® The Hague’s transformation from a former bank building into a luxury hotel now includes the adoption of VingCard Signature RFID door locks and Elsafe Zenith in-room safes to boost property security and interior design, while its implementation of Polarbar minibars ensures maximum convenience in meeting guest F&B needs.

As we head further into the new year, the biggest trend we will see in 2023 is the adoption of technology in hotels. From improving the guest experience to streamlining back-of-house operations, hospitality technology serves hoteliers in a variety of ways. For one, properties feeling a staffing crunch can turn to hospitality tech to help them continue to run efficiently despite operating with less staff. Let’s look at a few types of technology that are going to be trending in hotels across the world this year.

There’s no denying the dominance of Google when it comes to search marketing. In October 2022, Google’s market share of search was 91.2%, making it by far the most popular search engine in the world.For hotels, Google offers numerous opportunities for reaching the hundreds of millions of travellers who search for hotels on Google every day. One option that has been gaining a lot of traction recently is Google Hotel Ads (GHA), a metasearch platform.

Clients of both Shiji ReviewPro Guest Communications solution and Amadeus’ iHotelier® Booking Engine or HotSOS Service Optimization solution will benefit from a newly integrated AI-driven chatbot to better serve their guests. Travelers who interact with the Shiji ReviewPro chatbot while researching their next stay are seamlessly routed into the booking flow. Once the guest has filled in their details and is ready to book, they are redirected to the iHotelier Booking Engine page to finish their transaction.