During the earliest stages of the COVID-19 pandemic, customers felt more confidence booking directly through the property’s own website. Now that travel has rebounded, another shift has taken place, and booking engines are again neck and neck with channel managers as a top source of bookings. While the GDS’ share is still much lower than it was, that’s expected to grow as business travel recovers.

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, has announced an enhanced agreement with Kempinski Hotels, the Europe’s oldest luxury hotel company, to enable the luxury hotel chain to upgrade its customer booking experience.

Nomadix® Inc​., a technology leader in the hospitality and multi-tenant industries, today announced a partnership with Wide Computer Systems, one of the Middle East’s leading solution and service providers for hospitality. This partnership will bring significant benefits to both existing and new customers, combining Nomadix's high-quality product portfolio with Wide Computer Systems’ expertise in customer support, quality management and hotel operations.

At Cendyn, we understand that your hotel website is the foundation of your digital strategy, and a crucial revenue generation engine that establishes brand credibility, acts as your most important sales channel, and provides a robust online hub for your guests. Behind the scenes of any successful hotel website is a powerful CMS that provides an intuitive interface and compelling content to effectively convert lookers into bookers.

Loews Hotels is an American luxury hospitality company that owns or operates 26 hotels in major city centers and resort destinations across the United States and Canada. Approximately 20 percent of revenue comes from meetings and events, and reporting on its function space metrics was becoming cumbersome due to the volume of data processing.

In the past year the industry has seen a strong resurgence as guests headed back to leisure vacations and business travel started to pick back up. Still, the industry does not look the same as it did before the pandemic, and now innovations that were a necessity at the height of COVID-19 have become mainstays that may never go back. As we move into 2023, we will continue to see hotels leverage technology to not only increase operational and staff efficiency, but also meet changing guest expectations for a high-value, but relatively low-touch experience. Below are the technologies that will likely continue to transform the industry this year:

InnSpire, a leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has been selected by the Columbia Beach Resort, Pissouri in Cyprus to implement its Digital Guest Journey App solution at the property. The full-featured mobile phone-based solution allows guests at the resort to pre-check in and securely access their suites without having to carry a keycard; view menus, order in-room dining meals and drinks and snacks by the pool; send requests to the guest services team in real time; book restaurants, check their stay bill and access an extensive range of useful information—all from their own personal mobile device.

Increasingly, we live in a deeply digital, on-demand world. As such, the interconnected realms of web design and UX are constantly evolving and growing — and 2023 is poised to be another year of massive change. Given the realities of intense competition and the continued expansion of digital commerce, your hotel’s website is (somewhat ironically) faced with a binary choice: keep up, or be left behind. Demand for travel experiences is only ramping up this year, which means your guests’ need for a fast, intuitive, and user-friendly website experience is also growing.

When the NOUN Hotel in Norman, Okla., recently opened adjacent to the University of Oklahoma campus, PVNG by Aptech was there to power its Accounts Payable, Accounts Receivable, General Ledger, Statistics, Financials, and Bank Reconciliation processes. Choosing a financial management solution for a new hotel can be a daunting task, but for management of the NOUN the choice was easy due Aptech’s user-friendliness and exceptional support.

Nomadix® Inc​., a technology leader in the hospitality and multi-tenant industries, today announced partnership with RN Projects, a leading multi-regional network system integrator. RN Projects specializes in the design and delivery of complex data networks into existing businesses and planned constructions across Australia, the South Pacific, Asia and the Middle East, and will offer the full Nomadix Networks portfolio across the hospitality, multi-tenant, office and aged-care markets.