Q2 2022 Global Hotel Review Benchmark Report: a Spotlight on Review Distribution Strategy
It’s time for the second installment of the Global Hotel Review Benchmark report where we focus on Q2. We analyzed over 1,5 million reviews to take a closer look at review distribution and what it means for ratings and guest commentary.
ReviewPro recently expanded its date range from three years to four years. Given how disruptive the pandemic was for travel patterns, hoteliers are relying on 2019 as a benchmark to evaluate 2022 data. The report therefore provides comparisons to data from 2021 and 2019.How Does Q2 2022 Compare to Q2 2019 and Q2 2021?
Some highlighted findings of the report include:
Download the full Q2 report below, to find out:
Download the full Q2 Report here.
ReviewPro, a Shiji Group brand, offers over a decade of experience and investment in innovation to ensure we continue to be the benchmark of the hospitality industry. Our cloud-based Guest Experience Platform includes Hotel Reputation, Guest Surveys, Case Management, and Messaging Automation. Shiji's ReviewPro owns the industry-standard online reputation score, the Global Review Index™️ (GRI), a propriety algorithm based on review data collected from +140 OTAs and review sites in +45 languages. With over, 60,000 establishments in +150 countries, Shiji's ReviewPro offers the technology, support, and education to empower hoteliers to be better.
For more information, please visit: www.reviewpro.com.
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world's leading hoteliers, delivering technology that works as continuously as the industry itself. That's why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. For more information, visit shijigroup.com.
 ReviewPro’s Global Hotel Review Benchmark ReportFriday 27 May 2022 |
 Shiji ReviewPro Releases Annual Global Hotel Review Benchmark Report for 2022Thursday 23 February 2023 |
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