Shiji Hits Major Milestone with 400th Hyatt Infrasys POS and Full Digital F&B Ecosystem Install
ATLANTA, Georgia, US - Shiji, the global hospitality technology leader, announced the 400th installation of its Infrasys POS at a Hyatt hotel, marking a significant milestone in its collaboration with Hyatt that began in 2019. The install took place at the Hyatt Regency Greenville in Greenville, South Carolina, a contemporary 327 room property within walking distance of city’s vibrant dining, nightlife, and shopping scene, with a farm‑to‑table restaurant and separate lounge. This installation goes beyond the core POS platform, including Infrasys POS, Stellaris Digital Dine, QSR/KDS (the first Hyatt location), and Infrasys POS Move all-in-one mobility hardware. Together, these technologies create a streamlined digital ecosystem for both guests and staff, delivering speed, consistency, and personalization across the hotel’s food and beverage operations.Infrasys POS was designed for exactly this kind of operation: high-volume, high-guest experience and brand standards, and multi-outlet environments where flexibility and speed matter. We’re proud to support Hyatt in delivering consistently exceptional service across hundreds of properties, and we’re especially excited to mark our 400th deployment across the brand’s global portfolio. Ryan King, Senior Vice President of Shiji, Americas
Designed with both back-of-house efficiency and front-of-house elegance in mind, Infrasys POS enables staff to manage orders, payments, and guest preferences in real time, improving the overall dining experience while enhancing operational agility. With Stellaris Digital Dine, guests can explore menus and place orders directly from their own devices or on-site tablets, while QSR/KDS ensures kitchen workflows are tightly coordinated and visible in real time. Meanwhile, the new all-in-one mobile solutions, Infrasys POS Move, gives staff the flexibility to serve guests wherever they are on property without losing speed and affecting service.
Implementing Infrasys POS has been a game changer for our team. The system’s ease of use and flexibility allow our staff to deliver faster, more seamless service across our outlets. From the kitchen to the front of house, everything just flows — helping us focus on what matters most: our guests’ experience. Michael Agostino, Director of Food & Beverage at Hyatt Regency Greenville
Our collaboration with Shiji and the integration of Infrasys POS across many Hyatt hotels reflect our continued investment in technology to directly enhance the guest experience. From enabling faster, more flexible service at our restaurants and lounges to giving our teams real-time insights that help anticipate guest needs, these tools allow us to deliver more efficient operations while maintaining the high-level of personalized service our guests expect. Rohan Jani, Vice President of Guest Technology Products, Hyatt
With thousands of installs worldwide, Infrasys POS continues to be a trusted choice for enterprise hotels and restaurants seeking reliability, speed, and global scalability. To learn more about Infrasys POS, visit https://www.shijigroup.com/infrasys-pos
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2024, the Company's portfolio included more than 1,350 hotels and all-inclusive properties in 78 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Vacation Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®; and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith™, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.
Forward-Looking Statements
Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by the use of words such as "may," "could," "expect," "intend," "plan," "seek," "anticipate," "believe," "estimate," "predict," "potential," "continue," "likely," "will," "would" and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable when made, are inherently uncertain, and are subject to numerous assumptions and uncertainties, many of which are outside of Kiraku, Inc. or Hyatt's control, which could cause actual results, performance or achievements to differ materially from those expressed in or implied by such statements. Forward-looking statements made in this press release are made only as of the date of their initial publication and neither party undertakes an obligation to publicly update any of these forward-looking statements as actual events unfold, except to the extent required by applicable law. If one or more forward-looking statements is updated, no inference should be drawn that any additional updates will be made with respect to those or other forward-looking statements.
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Email: franca.bertram@shijigroup.com
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