Shiji, the global technology brand, is thrilled to announce the release of Shiji ReviewPro's Guest Experience Benchmark for the second quarter of 2023, featuring two major additions designed to empower hoteliers worldwide in assessing hotel performance: the City Hotel Rankings and City Benchmark sections. In this latest Q2 report, Shiji added rankings for the top 5-star, 4-star, and 3-star hotels in prominent cities such as New York, London, Dubai, Sydney, Cape Town, and Rio de Janeiro. Furthermore, the benchmark report presents rankings for 50 of the world's most iconic cities based on their average Guest Review Index (GRI). This comprehensive Guest Experience Benchmark report stands as the most extensive examination of online reputation within the hospitality industry currently available. Some key insights from the Q2 2023 report:

Apaleo has announced a major milestone: 1,000 hotels and serviced apartment buildings are now using its open property management platform for hospitality, marking a doubling of locations in just 18 months.

In the world before the Internet, the ramifications of disappointing a guest were more contained than they are in modern times.

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today its flagship product, G3 Revenue Management Software (RMS), is now available in Spanish and French. The software is already available in English, German, and Chinese, with Japanese to quickly follow in the future.

Today’s travelers have high expectations when it comes to their hotel stay, with personalization and digital experiences topping their wish lists according to new Amadeus research. For hoteliers impacted by ongoing labor shortages, this can be a real challenge to deliver.

The Munich-based Toedt, Dr. Selk & Coll. GmbH (TSC) with its dailypoint™ Data Management platform, is intensifying its cooperation with Accor, a world-leading augmented hospitality group with the shared objective of propelling the data management platform dailypoint to new heights.

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the first successful US-based deployment of its VingCard Novel door lock solution by CANVAS Hotel Dallas. A property catering to its guests with an industrial-chic design and the latest in modern comforts, CANVAS Hotel Dallas with VingCard Novel can now keep pace with evolving security standards and guest behaviors while maintaining the building’s unique style.

What I love about travel is how unique it is to each individual – we visit places based on our own goals, dreams, and interests to better connect with the world around us.

Located in the heart of Barcelona's Passeig de Gràcia, Mandarin Oriental, Barcelona is a blend of Spanish charm and Asian influence. It's a luxury hotel set in a renovated modernist building, with interior designs by Patricia Urquiola. Key features include an award-winning spa, a rooftop terrace, and multiple dining options including the two Michelin-starred Moments restaurant. The hotel combines elegance with contemporary aesthetics, creating a unique, stylish ambiance that stands out among others.

The demands of an "always on" world mean an exceptional experience 24/7 across all channels is an imperative.