Two years ago, Apple released iOS15 and disrupted the email marketing world with Mail Privacy Protection (MPP). That happened in September of 2021, and to this day we are still working with clients to shift their mindset on email “engagement.”

Hotel employees have been trained to focus on "service", but is that enough?

FCS Solutions, global leading provider of hospitality technology, announced its rebranding - signaling a pivotal moment in the company's evolution. Aligning with the company's flagship solution, FCS1, which was launched in 2021, this strategic rebranding marks the dawn of the new era for the global leader.

Overlooking Lake Rosseau since 1870, the iconic Victorian landmark Windermere House needed to modernize its accounting and back-office functions in keeping with its status as Muskoka’s premiere hotel and resort. Management company B•Hospitality tapped Aptech’s PVNG enterprise accounting solution to keep the property’s accounting and financial systems on the same page internally and companywide as B•Hospitality prepares for further growth.

The hospitality industry is currently undergoing a revolution, leaving behind traditional methods for a digital approach. Digital key technology stands at the forefront of this change, offering guests unprecedented convenience. Yet, in the rush to embrace the future, one vital component has often been overlooked: reliability. In an industry where guest safety and satisfaction are paramount, a reliable digital key solution is not an option—it's essential. OpenKey has positioned itself not just as another solution in this space but as the gold standard in reliability for digital key solutions. As OpenKey takes the lead, it prompts us to consider: what are the challenges when shifting from traditional keycards to digital keys?

LivAway Suites®, the economy-extended stay hotel brand built "for developers, by developers®," has partnered with renowned hospitality customer support brand, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, to provide general reservations and guest relations support for its growing number of properties.

Singapore-based Pan Pacific Hotels Group (PPHG), a global hospitality company with more than 50 hotels, resorts and serviced suites across three brands throughout North America, Europe and the Asia Pacific region, has signed a new agreement with Amadeus, subscribing to the technology leader’s Demand360 business intelligence solution to help maximize revenue

There is a sense of buoyancy in the global hospitality industry as we head into the fourth quarter of 2023. According to new Demand360® business intelligence data from travel technology leader Amadeus, global hotel occupancy levels up to the end of August 2023 have been an average of 10% ahead of 2022. For the fourth quarter of 2023, worldwide on-the-books occupancy data reveals that reservations are trending 11% ahead of those seen in 2022.

As a Google Premier Partner, we’re delighted to be the first Premier Partner to have integrated Google Performance Max for Travel Goals into our digital ads management platform! This means you’ll be able to manage even more campaigns from a single environment.

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the game-changing integration of its digital ads management platform with Google Performance Max for Travel Goals. This integration marks a pivotal moment for its customers, promising to reshape how they connect with their audiences and drive conversions across their digital channels.