When booking hotels, guest journeys look very different now than they did just a few years ago. Mobile-centric consumers and ever-evolving expectations for more options transform linear touchpoints into more dynamic experiences. Guest values and social influence also play a greater role, with social media outpacing agents, publications, and entertainment as the main source of travel inspiration.

As we head towards the festive season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Global technology provider Amadeus, with its unique forward-looking business intelligence data, is seeing a peak in demand over the Christmas and New Year period across major markets around the world.

Cloud5 Communications, the leading provider of IT solutions and services for more than 5,000 hotels across the Americas, today announced its partnership with PureHD, a leading provider of digital, high-definition, interactive streaming solutions for the hospitality industry. Through this partnership, Cloud5 will now offer in-room entertainment, on-demand streaming, and free-to-guest television in addition to its award-winning HSIA and telecommunications solutions.

IDeaS, the world’s leading provider of revenue management software and services, announced today the launch of the IDeaS’ Resorts Revenue Council, a dynamic in-person and virtual community where industry leaders, creative thinkers, and innovators from the resort and all-inclusive space will meet regularly to discuss key industry challenges and catalyze the evolution of a holistic approach to commercial management for resorts.

Agilysys, a leading global provider of hospitality software solutions and services, today announces the appointment of Tony Marshall to the position of Vice President and Managing Director for Asia Pacific. With continued strong demand for its Property Management Systems (PMS), Point-of-Sale (POS) and Inventory and Procurement (I&P) solutions in APAC and other global regions, Agilysys named Marshall to spearhead its regional growth strategy and go-to-market execution across the region.

The hospitality industry saw unprecedented travel demand in 2022. Pent-up desire to get out of the house and escape the same 10-person circle incited the masses to jump on planes to anywhere outside their 50-mile radius.

Nomadix® Inc​., bringing connected experiences to life, today announced the expansion of its TV Casting solution. The hospitality industry has been facing two major TV Casting challenges: the end of sale for Chromecast v3 and the Netflix account-sharing policy changes. Nomadix solved both with its latest release, making it simple for guests to enjoy their own shows, including Netflix, on its hospitality-focused Nomadix Casting platform.

The car rental industry is in the midst of a remarkable technological shift in response to evolving traveler expectations. Experts in the mobility industry say the industry is prioritizing digital experiences, multimodality, sustainability, and safety to better serve today’s travelers.

Are you looking for new ways to attract more travelers and increase your bookings? Look to further than Expedia Group Package Deals, seamlessly integrated with Pegasus CRS. These all-inclusive booking options combine at least two of the three major travel products: flights, lodging, and car rentals, providing travelers with a streamlined experience and exclusive discounts.

Even as the hospitality industry is experiencing an influx of personal, leisure, and corporate travel, businesses must re-evaluate their services and strive for better customer experiences at every touchpoint. According to a survey by the American Hotel & Lodging Association (AHLA), over 80% of hotels are experiencing staffing shortages, with 26% severely affected, hindering the ability to operate effectively. The increase in demand paired with industry-wide staffing shortages have particularly challenged casinos, as their customers encounter longer wait times when trying to reach a representative to make a reservation.