As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

70% of travelers buy more online today than they did before the Covid crisis in 2020. Knowing which action levers are relevant to promoting your hotel on the Internet, and how to activate them, has become a bigger challenge than ever before.

paleo, the open property management platform for hospitality, has been appointed by Koncept Hotels to hardwire automation into its guest journey and operations.Established in 2017, the holistically sustainable hotel group is at the forefront of the hotel industry's transformation, offering a digitised, self-service hotel concept with a focus on sustainable business practices. It operates six properties in Germany and Switzerland, welcoming over 100,000 guests annually.

Citadines Arnulfpark Munich hotel is ideally situated just a few minutes away from Munich’s main train station and the city centre. The hotel offers guests a variety of modern and functional rooms, studios, and apartments, making it suitable for both short and long stays. A key feature of the property is its fully equipped kitchens, which appeal to guests requiring more space for extended stays.

The European Commission has initiated the implementation of a legal framework to regulate digital markets with the Digital Markets Act (DMA) of September 14, 2022, progressively applicable from May 2, 2023.

Infor®, the industry cloud company, today announced that Noble House Hotels & Resorts, a curated collection of award-winning boutique hotels, luxury resorts, and unforgettable adventures, has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) of record. The organization decided to remove its existing PMS system and fully standardize on the Infor cloud-based platform in 2023. Noble House has already completed successful go-lives at 10 properties, with an additional 12 slated for 2024. With Infor, Noble House has instant access to modern technology to unify and refine operations, deliver superior guest experiences, and implement and execute intelligent strategy to continue to deliver the unexpected to guests at its hand-selected portfolio of experience-driven hotels and resorts.

FCS Solutions, global leading provider of hospitality technology, announced the significant expansion of its U.S. team, responding to the growing adoption of its all-in-one cloud-based solution - FCS1 - by hotels around the globe.

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pattern, entrenched for over 15 years, stems from an outdated, transaction-oriented management framework.

dailypoint™, the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups, proudly announces its continued international expansion with the opening of a new office in Dubai. This strategic move marks a significant milestone for Munich-based Toedt Dr. Selk & Coll. GmbH, known under its product name dailypoint. With a growing clientele in the Middle East, including Rotana – one of the leading hotel management companies in the region – the Dubai office will serve as a hub for the Middle East and Asia regions, providing a local point of contact for both existing and new customers.

Cendyn, a catalyst for digital transformation in the hospitality industry, and SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, are excited to announce a strategic partnership to mutually grow each other’s revenue management capabilities for the benefit of more than 70,000 hotels.