The AI-Fueled Organization: Transforming for the Future with Oracle | By Jason G. BryantIn today's dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle's enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry and beyond.
Monday 15 July 2024 - Oracle Hospitality |
Faster Service, Happier Guests: How Technology Transformed Bohemia Suites' F&B OperationsThe Bohemia Suites & Spa Gran Canaria is beloved by its guests, significantly outperforming other luxury hotels in Europe based on online guest satisfaction ratings. To learn how they have achieved these results, we spoke with Papis Diouf, the property’s Food and Beverage Manager, who was responsible for implementing operating processes and technology that allows their teams to deliver the service that is earning their category-leading reviews. This case study covers the story of how they did this.
Friday 12 July 2024 - Shiji Group |
Beyond Booking: The Future of Hotel PMS in an Omnichannel World | By Wolfgang EmpergerIn the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Fast forward to today, and the hospitality world demands a PMS that can juggle more than just bookings. Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.
Thursday 11 July 2024 - Shiji Group |
Why Hotels Should Master the Fundamentals of Guest Experience Before Adding the Bells and Whistles | By Joe VargasNBA legend Michael Jordan is famous for his thrilling game style, but he didn’t get there without mastering the basics of the sport. As he famously said, “You can practice shooting eight hours a day, but if your technique is wrong, then all you become is very good at shooting the wrong way. Get the fundamentals down, and the level of everything you do will rise.”
Wednesday 10 July 2024 - Infor |
Investing in Innovation: Hoteliers’ Tech-Forward Approach to Enhancing the Guest Experience | By Francisco Pérez-Lozao RüterGuests' needs are evolving, and in 2024 they center around a desire for more personalized experiences, an interest in sustainable practices, and an expectation for a higher level of service that caters to their individual preferences. Although the industry faces many challenges from skilled labor shortages to technological fragmentation and escalating operations expenses, hoteliers must continuously innovate to meet travelers’ evolving needs by offering a wider range of amenities and experiences, faster service, and more personalized offerings based on each guest’s unique preferences.
Wednesday 10 July 2024 - Amadeus Hospitality |
Busting today’s hotel distribution mythsHotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. The dynamic landscape of hotel distribution offers numerous opportunities for hotels to maximise their market presence and profitability.
Wednesday 10 July 2024 - Guestline Ltd |
Uniguest joins BrightSign's Bright Alliance program as Elite memberUniguest, a global leader in digital signage, IP video and digital engagement technology, has been named an Elite partner in the BrightSign Bright Alliance program. Elite partner status acknowledges Uniguest’s commitment to innovation and partnership with BrightSign and its expansive reach in the digital signage market across the globe.
Tuesday 9 July 2024 - Uniguest |
Amadeus Launches Industry-First Integrated Data Platform for DestinationsReliable and actionable data is key to strategic business planning in the fast-paced world of travel and tourism. To help destinations stay ahead of the curve, Amadeus is the first technology provider in the industry to empower Destination Management Organizations (DMOs) and Convention & Visitor Bureaus (CVBs) with a unified business intelligence platform.
Tuesday 9 July 2024 - Amadeus Hospitality |
Shiji launches Langham’s 10th Shiji Enterprise Platform implementation at Cordis AucklandShiji, a leader in global hospitality technology, announced the successful implementation of the Shiji Enterprise Platform at Cordis Auckland, marking the tenth deployment of the platform for Langham Hospitality Group. This significant milestone underscores the continued collaboration between Shiji and Langham, reflecting their shared dedication to enhancing guest experiences through advanced technology.
Tuesday 9 July 2024 - Shiji Group |
The European Accessibility Act: What Hoteliers Need to KnowAs the hospitality industry continues to evolve, it is crucial for hospitality businesses to stay head of the latest legislation impacting their operations.
Tuesday 9 July 2024 - Cendyn™ |