Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, is pleased to showcase some of the properties that have recently gone live with the SMS|Host Hospitality Management System. More than a PMS, SMS|Host's guest-centric focus and depth of resort functionality and integration allows these properties to streamline their operations while enhancing guest service.

Hotels, and the amenities they offer, are designed to provide guests with a truly unique experience, and their marketing campaigns should do the same. With the advancement of hotel CRM and digital technology, it is now possible to create meaningful digital interactions throughout the guest journey, starting at the inspiration stage and continuing post-stay with specialized campaigns based on your loyalty program. Cendyn’s Christophe Tayon walks us through the process.

As hoteliers' key audiences spend less time on the Web and more time on their smartphones' social apps, it is crucial for hotels to have a digital engagement strategy that creates meaningful interactions on social channels. Desktop still converts higher, but the path to a booking is a journey full of touch points across social. Now that social media platforms are maturing, hotels can go beyond targeting their own guests to discovering new profitable audiences. They can reach and drive sales for all sides of the business: leisure, corporate and group sales. However, before hoteliers think about social engagement, they need to cover the basics of personalization and one-to-one marketing.

With the Hostel market blooming and savvy millennial travellers opting to explore the world and use hostels as a cost-effective alternative to hotels, there has never been a better time for hostel owners and operators to fine tune their offering.

dormakaba has completed the acquisition of certain Mechanical Security businesses from Stanley Black & Decker and has closed the transaction effective February 22, 2017, following satisfaction of customary closing conditions including the receipt of all necessary regulatory approvals. The transaction was first announced on December 21, 2016.

The success formula in marketing is quite simple: The further the reach, the better the results. For direct marketing this translates to: The larger the target group, the more bookings can be generated through a hotel's proprietary website.

Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, has announced that Lucky Dragon has chosen SpaSoft Spa Management System for its Southys Spa in their new Las Vegas Casino Hotel.

Global hospitality management software company Xn protel Systems today announced that it has been chosen by Bond Hotel for its protel SPE property management system. Go-live will coincide with the hotel's refurbishment and support its strategy to add a new dimension to its guest experience and web booking.

Infor, a leading provider of business applications specialized by industry and built for the cloud, today announced the completion of a previously announced investment of more than $2 billion in the company by an affiliate of Koch Equity Development LLC ("KED"), the investment and acquisition subsidiary of Koch Industries, Inc. The investment is strong validation of Infor's strategy and growth – a journey fueled by product investment, innovation, and an entrepreneurial culture – and provides Infor access to additional capital to accelerate innovation, expand distribution, and continue disrupting the enterprise applications industry. Infor's existing shareholders include Golden Gate Capital, Summit Partners, and Management.

New York, NY -- Curaçao's Floris Suite Hotel - Spa & Beach Club is delighted to announce that using ALICE's operations platform is increasing staff efficiency and guest satisfaction at the hotel. The 72-suite, adults-only resort adopted ALICE's Suite product two years ago to improve both its staff and guest experience. ALICE Suite brings a hotel's departments and its guests together on the same platform for improved communication and request management.