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Curating the guest experience in the age of digital marketing | By Christophe Tayon
27 February 2017

Hotels, and the amenities they offer, are designed to provide guests with a truly unique experience, and their marketing campaigns should do the same. With the advancement of hotel CRM and digital technology, it is now possible to create meaningful digital interactions throughout the guest journey, starting at the inspiration stage and continuing post-stay with specialized campaigns based on your loyalty program. Cendyn’s Christophe Tayon walks us through the process.


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Alessandro Fenzl
Phone: +39.3489724773
Email: afenzl@cendyn.com

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Cendyn™
https://www.cendyn.com/
301 Yamato Rd, Ste 3194
USA - Boca Raton, FL 33431
Phone: 1-561-515-6276
Email: info@cendyn.com

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