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Southeast Asia’s largest hostel chain chooses Cloudbeds to help power their growth
Cloudbeds, a leading provider of hospitality management software for independent properties (hotels, hostels, inns, bed and breakfasts, campgrounds, vacation rentals, and more) today announced its partnership with Mad Monkey Hostels, one of the largest hostel chains in Asia. Cloudbeds' software, which includes an integrated property management system, channel manager, and booking engine, was chosen by Mad Monkey Hostels to power all eight of their properties.
Thursday 7 December 2017 - Cloudbeds

Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade
The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning property (Travel + Leisure's #2 Best Hotel in the U.S, and #1 Best Hotel in Boston and #1 in the state of Massachusetts, as voted by the readers of Condé Nast Traveler), implemented ALICE's housekeeping and maintenance software ALICE Staff, ALICE's concierge software, ALICE Concierge, and ALICE's guest text messaging solution, ALICE Guest, in August of this year. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.
Wednesday 6 December 2017 - ALICE

KEYPR Now Live at Fairmont Miramar
Iconic Santa Monica resort hotel deploys KEYPR's cloud-based platform which brings the latest guest experience technology to the hospitality industry
Wednesday 6 December 2017 - INTELITY

Remington Hotels Selects Springer-Miller's PMS, POS and Spa Solutions for its Luxury-Independent Portfolio
Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, is pleased to announce that Remington Hotels has selected Springer-Miller Systems as their PMS, POS and Spa Management systems provider for their independent, luxury properties. More than a PMS, Springer-Miller Systems offers a complete hospitality management platform with a fully integrated property management system, point-of-sale system and spa management system. Springer-Miller's guest-centric focus, depth of luxury functionality and robust integrations allow Remington Hotels to streamline property operations while enhancing guest service. Remington Hotels chose to utilize Springer-Miller's Hosting Services, leveraging the scalability, reliability and security of Amazon Web Services. Hosting Services allows all the applications to live in the cloud, reducing hardware and capital expenditures while ensuring data is secure and consistently backed-up. "We're excited to partner with Springer-Miller Systems," said Karim Sachedina, Executive Vice President of Remington Hotels. "Springer-Miller offers a complete hospitality platform for our luxury, independent properties. Their deep integrations offer our hotels the ability to enhance their guest-service operations." Remington Hotels using the Springer-Miller hospitality management platform enjoy upgraded access to OpenKey's mobile key solution, adding practicality and convenience for guests. The award-winning OpenKey app enables hotel staff to control guest room access remotely and allows guests the ability to use their smartphone for mobile entry to their room. "Springer-Miller's guest-centric and fully integrated PMS, POS and SpaSoft spa management systems have proven to be ideal for luxury properties and management groups," said Rob Selwah, President of Springer-Miller Systems. "We're excited to implement our solutions with Remington Hotels" Currently, Remington Hotels has deployed Springer-Miller's SMS|Host PMS, SMS|Touch POS and SpaSoft Spa Management system at Bardessono in Yountville, California; Le Pavillon in New Orleans, Louisiana and Lakeway Resort and Spa in Austin, Texas. The rollout to other properties will continue into 2018. The fully-integrated SMS|Host Hospitality Management System provides core property management tools as well as Point-of-Sale, Owner Management, Online Booking and other key resort functionality. In addition, SMS|Host interfaces with leading industry systems to ensure a seamless operating environment. All Springer-Miller users are backed by global 24/7/365 live customer support team and comprehensive online support tools. About Remington HotelsRemington is a dynamic, growing, independent hotel management company that provides top quality service and expertise in three unique areas of project management, property management and condominium hotel management. Founded in 1968, the hospitality group has grown into a premier service provider and today manages over 90 hotels in 27 states across 16 different brands, as well as several luxury and independently flagged hotels. For more information, call (972) 980-2700 or visit http://www.remingtonhotels.com. About Springer-Miller SystemsSince it was founded in 1984 in Stowe, Vermont, Springer-Miller Systems has been an innovator of technology systems for the world's most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage to spa to the golf course and more. Springer-Miller's SpaSoft® provides a dynamic spa and activities management solution used in more than 70% of the world's Forbes Five Star Spas. Visit www.springermiller.com for more information.
Tuesday 5 December 2017 - Springer-Miller Systems

SKYE Hotel Suites Parramatta Partners with ASSA ABLOY Hospitality and Intelity to Implement Digital Key Functionality
SKYE Hotel Suites Parramatta, a five-star hotel and one of the newest property additions to Sydney, Australia, has partnered together with ASSA ABLOY Hospitality and Intelity to provide its guests with state-of-the-art digital key functionality. With the implementation of ASSA ABLOY Hospitality Mobile Access in 72 of its apartment-style suites, along with the use of Intelity's downloadable mobile app, the property can now allow guests to quickly and conveniently enter their room with a swipe of their mobile device.
Tuesday 5 December 2017 - Vingcard, an ASSA ABLOY brand

Beekeeper Hospitality Webinar Series Wraps with a Lesson on ‘Leadership and Followership’
In childhood, "Follow the Leader" was a fun and interactive game. In business, however, followership determines a person's livelihood and it can impact one's opportunity for advancement within the organization. Following the wrong type of leader can also be problematic. If the manager is too passive, employees may lack motivation to perform. If the leader is too aggressive, staff may lose self-confidence and end-up hating a job they were once eager to perform.
Tuesday 5 December 2017 - Beekeeper

Zenros appointed as an Otrum Partner for hosted TV and signage solutions in the Middle East
Otrum, the leading provider of interactive TV and digital signage software solutions to the hospitality industry, is pleased to announce the signing of Zenros as a Platinum distribution partner, with immediate effect. Zenros joins a network of more than 40 Otrum distribution partners across Europe, the Middle East, Africa and Central Asia.
Tuesday 5 December 2017 - Otrum

Volara and Knowcross: An Integrated Voice-Based Housekeeping, Maintenance and Operations Support Solution
Volara, the voice-hub for the hospitality industry, and Knowcross, the global leader in providing software solutions for hospitality operations, today announced an integration that will turn the Amazon Alexa into a powerful hotel business tool - driving efficiencies in guest service that are measurable and significant. The combined solution aims to seamlessly connect guests to hotel staff and services by voice command.
Monday 4 December 2017 - Uniguest

Volara and Amazon Alexa: Driving Efficiency in Hotel Service
This morning's keynote address from Amazon Chief Technology Officer, Werner Vogels, examined the potential of Amazon Alexa in the enterprise and highlighted the measurable business impact that Volara's Voice Hub for the Hospitality Industry is already having at hotels across the country.
Friday 1 December 2017 - Uniguest

Hospitality Leadership Webinar to Address ‘Emotional Intelligence’ in the Workforce
Hospitality industry workers looking to hone their management skills in hopes of becoming better leaders and ultimately advancing their careers should plan to attend a webinar next week titled "Emotional Intelligence." Produced by workplace communication company Beekeeper, and led by renowned MBA professor and senior management expert Dr. Linda Herkenhoff, the 45-minute "Bee School" class will define EI as it relates to self-awareness, relationship management, self-management and social awareness. Dr. Herkenhoff will discuss how human emotions influence an employee's quality of work, personal health, achievement goals and self-esteem, and she will address how emotional intelligence can be leveraged to maximize employee productivity, enhance customer service, increase employee retention, foster employee commitment and create a healthier workplace.
Thursday 30 November 2017 - Beekeeper

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