Cloudbeds, the leading provider of hospitality management software for independent properties (hotels, hostels, inns, bed and breakfasts, campgrounds, vacation rentals, and more), has been recognized by Agoda as an Innovative Supplier Partner. By becoming one of the very few companies recognized as an Innovative Supplier Partner Agoda recognizes Cloudbeds' ability to meet and exceed their strict requirements as a trusted supplier and affirms the status of their channel manager, myallocator, as a crucial partner for both Agoda and their connected properties around the world.

Aruba's Amsterdam Manor Beach Resort, which implemented ALICE's full suite of hospitality technology products in August of this year, can already report meaningful improvements in staff communication and guest satisfaction. The intimate and picturesque resort, set on award-winning Eagle Beach, is using ALICE Staff, ALICE Concierge, and ALICE Guest to align its front of house and back of house teams, as well as provide its guests with convenient ways to get in touch with the hotel. ALICE is the hospitality industry's leading operations technology, connecting every department of a hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, is pleased to announce that one of the world's premier hotels, La Mamounia, has selected IDeaS Revenue Management System (IDeaS RMS) to optimise revenue performance across its 209-room property.

At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a hospitality messaging product that doesn't use chatbots) seems an unconventional choice to host a conversation at HX about chatbots and guest conversational interfaces. But, as a lively discussion between the panelists and audience made clear, there's a lot hospitality can learn from the popular consumer product Poncho, and a lot more to messaging - especially in this industry - than chatbots.

Arranging an event requires high doses of organisation and patience. Corporations tend to leave the larger conferences to the professionals, but for the smaller meetings and events, employees often have to double as event planners.

One of the most important services we provide for hotels at Cendyn is preparing a yearly digital marketing plan and budget. The whole process includes a significant amount of data, analytics, and research. In this guide, we offer insight on the most important factors to consider when creating your annual plan.

Artificial intelligence is enabling the hotel industry to do incredible things. From creating hyper personalized guest experiences to identifying unrecognized revenue opportunities, AI empowers innovation and growth by distilling information and deducing patterns into actionable insights.

The API is the unit that allows platforms to exist, and the single most important ingredient to allow a technical ecosystem to thrive. Yet they are not transparent. HTNG’s Armand Rabinowitz describes an initiative to change this. As he puts it: It’s all about the power of a community working together to get something done.

HTNG has launched a new workgroup to identify a basic knowledge framework for understanding blockchain and assessing where blockchain can be applicable in hospitality.

FCS Computer Systems, a leading global provider of comprehensive hospitality guest services applications and solution design services, has announced the integration of its FCS Connect solution with Savioke's Relay, a cutting-edge, fully-autonomous indoor delivery robot. With the integrations taking place at the Hotel Jen Tanglin and Orchardgateway Singapore, guests at both properties can now experience a level of service that is as convenient and seamless as it is revolutionary.