The Rainmaker Group, a newly acquired Cendyn company, brought home top honors at Gaming & Leisure's 2019 industry award ceremony, securing the "Platinum Award for Guest Valuation," the organization's top accolade recognizing exemplary commitment to transformation, innovation and partnership. This is the highest honor given out by the organization, whose awards are selected by the Gaming and Leisure Board, comprised of property leaders at world-class casino resorts, and round table colleagues.

RateGain , the #1 SaaS company for travel and hospitality, today appointed Mr. Harmeet Singh as its new Chief Executive Officer with a focus on driving growth and expansion for RateGain and its portfolio companies through in-organic and organic initiatives.

At a ribbon cutting ceremony held here yesterday, Quore commemorated the grand opening of its new 26,000-square-foot facility. The move was sparked by the company's need to more than double the size of its workforce to meet hospitality industry demand for its hotel management software. To recognize its $780,000 investment in Williamson County, Quore was named a 2019 NEXT Awards finalist by the Nashville Entrepreneur Center. The honor recognizes entrepreneurs, startups and entrepreneurial-minded businesses making a significant impact on the economy in Middle Tennessee.

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with SevenRooms, a data-driven operations, marketing and guest engagement platform for restaurant, hotel F&B, nightlife and entertainment operators. The partnership empowers hotels to leverage the true revenue value of their best guests. With this integration, hoteliers can now see a guest's total spend across the entire property, including in-house restaurants, nightclubs, bars and lounges in addition to room and spa spending.On the customer side, guests enjoy enhanced service during their stays, as hotel staff can easily pull up a single source of truth and cater to their every whim and desire, now including food, beverage and entertainment.Moreover, hotels can offer more relevant, targeted and personalized offers and upgrades, not assumptions or one-size-fits-all promotions, based on a true "guestprint," which ultimately leads to more conversions and additional revenue."Our partnership with Cendyn further delivers on our promise to operators to open up new ways for them to access and leverage their guest data to enable better on-property experiences and streamlined operations across the board," said Joel Montaniel, CEO & Co-Founder of SevenRooms. "With the rise in experiential, food-driven travel, F&B continues to be an important revenue stream for hotels. By connecting food and beverage spend across on-property restaurants and bars directly to a hotel guest in a CRM at both a property and group level, these brands can continue to create unforgettable experiences that will lead to loyal guests for life. This partnership is an exciting milestone for our two companies in creating a more connected hospitality industry.""We're excited to team up with SevenRooms," said Tim Sullivan, President of Cendyn. "An integration between hotel CRM and systems that capture more data around guest activities, like dining and entertainment, are critical to creating memorable, high-end hospitality experiences. With some of the most innovative and forward-thinking hotel clients around the world, SevenRooms is a well-respected name in the business. Adding this integration to our solution was an obvious choice and a testament to our dedication to providing the most integrated CRM platform in hospitality."Learn more about the Cendyn and SevenRooms integration in our Webinar Oct. 23 at 11 a.m. EST. Learn how to build a single source of truth based off of guest's food and beverage preferences and dig into personalization opportunities using your hotel's F&B outlets to gain data points. Sign up and register. The bottom line:

TravelClick has announced the signing of a new multi-year deal with The Londoner, the latest project by privately-owned hotel group Edwardian Hotels London, opening in London's Leicester Square in June 2020. This is Edwardian Hotels London's first stand-alone hotel to be part of TravelClick's marketing and distribution services and solutions. This deal strengthens TravelClick's existing partnership with Edwardian Hotels London following a 41-year agreement with the group that was signed in 2013. With the opening of The Londoner, Edwardian Hotels London extends their overall contract with TravelClick to 50 years.

Full service Indonesian chain Dialoog Hotels has announced that it will be moving away from its current property management system (PMS) and switching to apaleo, the world's most open PMS, to enhance its guest journey and better support modern travelers' needs.

Guest profiles are the heart of personalization and stellar service. That's why we're pumped to share that the latest release of Guestfolio CRM is packed with an enhanced set of abilities for guest profile management, allowing you to master your database and serve clients more intelligently and faster.

There has been such rapid growth in the hotel food and beverage industry that it calls for a shift in what hotel restaurants and similar food and beverage establishments do in the next one to two years. These shifts are reshaping the industry as it transitions from outdated to modern - even pioneering. The future is promising indeed and among the critical success factors will be the convenience and quality of guest service with alternative menu options that have traceable origins and a fusion appeal. Technology innovation is at the very center of it all.

3C Payment, a leading global payment service provider offering secure processing of hotel payments for over three decades has partnered with Xn protel Systems, a global hospitality management software company, to further enhance its range of Hospitality solutions across Europe, Middle East and Asia. The integration of xnPOS by Xn protel with 3C Payment's Pay@Reception, Pay@Table and Pay@Counter solutions offers clients a full end-to-end solution, supporting tokenization, as well as Point-to-Point Encryption (P2PE) validation across the payment chain.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Choctaw Casinos & Resorts has selected its Agilysys suite of Property Management System (PMS) products - including LMS, rGuest Book and rGuest Express Mobile to improve operational efficiencies, reduce costs and enhance the guest experience.