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Sabre Announces Plans With Accor To Create The First Unified Technology Platform For The Global Hospitality Industry
Sabre Corporation (NASDAQ: SABR), the leading software and technology company powering the global travel industry, and Accor, the world-leading augmented hospitality group offering unique experiences in more than 5000 hotels and residences across 110 destinations, today announced that they intend to create the first unified central reservation (CR) and property management (PM) platform for the global hospitality industry.
Thursday 23 January 2020 - Hospitality Solutions

Agilysys Announces Inspire 2020 User Conference
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced its Inspire user conference to be held February 4-7, 2020 at Rosen Shingle Creek in Orlando.
Thursday 23 January 2020 - Agilysys, Inc.

Manquehue Hotels Expands Properties, Personalizes Guest Experiences with Oracle
For 36 years, Manquehue Hotels has been delighting guests with unique properties and top-notch service. When the group looked to expand its footprint in Chile with three new hotels, they turned to Oracle Hospitality to help support this rapid growth. With Oracle, Manquehue was able to efficiently establish internal operations at the new hotels and enhance the overall guest experience for its customers.
Wednesday 22 January 2020 - Oracle Hospitality

Caesars Entertainment and UNLV Partner with Aruba to Advance the Future of Hospitality in Black Fire Innovation Incubator Space
Aruba, a Hewlett Packard Enterprise company (NYSE: HPE), today announced that Black Fire InnovationTM, a collaboration between Caesars Entertainment and the University of Nevada, Las Vegas (UNLV), will deploy an Aruba infrastructure in its unique technology incubation hub designed to enable the next generation of retail, entertainment and hospitality experiences.
Wednesday 22 January 2020 - HPE Aruba Networking

4 Ways the Google Assistant Interpreter Will Drive Guest Satisfaction Scores, Boost Loyalty | By David Berger
2019 is the year of "experiential travel," with guests demanding more seamless, personalized and transformative stays. With the travel industry already achieving 1.4 billion international tourist arrivals worldwide (two years ahead of the 2020 prediction according to the UN World Tourism Organization), hoteliers need to address the most basic hospitality principle - hotel-to guest and guest-to-hotel communication. Today's modern, mobile-dependent travelers expect a frictionless experience. But what happens if no one at the hotel speaks their native language? Frustration sets in, especially when guests feel misunderstood by front desk staff the moment they check-in. What comes next is negative online reviews and potentially a flurry of lost business.
Tuesday 21 January 2020 - Uniguest

Amadeus Named Platinum Sponsor of HOSPA to Promote Industry Growth
HOSPA, the UK's leading organization for hospitality professionals, has named Amadeus, an industry-leading provider of hospitality technology solutions, as a platinum sponsor through 2021. As part of the new partnership, Amadeus will work with HOSPA to issue data-driven insight for hospitality organizations to strengthen revenue strategies, as well as deliver exceptional guest experiences.
Monday 20 January 2020 - Amadeus Hospitality

VENZA now Offers IT Security Managed Services
VENZA now offers IT Security Managed Services at its new Security Operations Center at three West Garden Street in downtown Pensacola, Florida. With an official ribbon-cutting event scheduled for February, the MSP division employs a full-time staff both locally as well as in remote locations securing the hospitality industry 24/7/365.
Friday 17 January 2020 - VENZA/CyberTek MSSP

Pechanga Resort Casino Drives Automation and Visibility with Infor CloudSuite
Infor, a global leader in business cloud software specialized by industry, today announced that Pechanga Resort Casino entered into an agreement with Infinium Software, Inc., an Infor company, expanding their long-term technology partnership. Pechanga, the largest resort/casino on the West Coast, chose Infor CloudSuiteTM solutions to further integrate core business processes into a centralized location connected to the reservation department. The new, integrated system will allow the resort/casino to make more informed business decisions from anywhere, anytime, on any device.
Friday 17 January 2020 - Infor

The Current Hotel Selects Agilysys InfoGenesis POS to Provide a Superior Guest Experience
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that The Current Hotel, a new Autograph Collection property in Tampa, FL, has selected Agilysys InfoGenesis® point of sale (POS) to help deliver a world-class guest experience and maximize operational efficiency in its food and beverage operations.
Friday 17 January 2020 - Agilysys, Inc.

Expected Global Tourism Boom in 2020 is Fueling the Need for Voice Translation Technology at Check In and Beyond | By David Berger
Research suggests that customer-experience (CX) technologies that serve every touchpoint, add personalization and drive satisfaction were at the top of operators' wish lists for 2020. To be effective and deliver a rapid return on investment, these solutions must successfully delight guests, increase operational efficiencies, inspire loyalty, and generate profits. One technology that is checking all these boxes - yet is often overlooked - is digital voice translation.
Thursday 16 January 2020 - Uniguest

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