Vingcard, hospitality’s leading provider of security access solutions and other advanced technologies, has announced a successful upgrade of its Vingcard Classic door locks at Radisson Blu Sobieski in Warsaw, Poland. An upscale property situated within the heart of Warsaw’s business district, Radisson Blu Sobieski by upgrading to Vingcard Classic RFID which will be enabled with Mobile Access, can provide its guests with the ideal combination of enhanced security and instant guestroom entry convenience.

Demand for travel to destinations across the Americas is on the rise, a new report released today by Amadeus in collaboration with UN Tourism shows.

In today’s digital age, a user-centered hotel website plays a crucial role in attracting and converting potential guests into bookings. With travelers increasingly relying on the internet to research and book accommodations, having a website that prioritizes user experience and meets their needs is of utmost importance.

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its advanced IPTV, InnSmart and InnCast guestroom entertainment solutions have been successfully deployed at one of the world’s most exclusive private members clubs located in New York City. The InnSpire solutions were implemented in the property’s luxury suites in October 2023, as part of a technology upgrade designed to cater to the evolving needs of the club’s discerning tech-savvy members.

Shiji, the global hospitality technology innovator, is pleased to announce that Ohai Resorts has chosen Shiji's Infrasys Cloud POS solution to enhance its innovative outdoor living concept, which is highly focused on sustainability and the motivations of local tourism. Infrasys is already live at Ohai Nazaré and will be deployed as the brand introduces its new concept in Peniche, Conil, Marbella, and Gandia. Designed for enterprise-level hotel groups with multiple properties, Infrasys offers a scalable and guest-centric platform, making it the perfect choice to power Ohai's growth.

As renowned author Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment is at the core of what most hoteliers strive to achieve for guests during their stays, with a keen focus on guest satisfaction remaining an essential element of any successful property’s operations. However, with technology’s growing role in hospitality optimization, the companies providing systems and solutions to hotel organizations may not always share the same mindset. Although artificial intelligence (AI) and automation are continuing to enhance the speed and efficiency of many hotel processes, customer service has often suffered, and personal interactions are increasingly hard to come by. Especially in an industry grounded in hospitality and personalization, this approach seems counterintuitive.

Cloud5 Communications, the leading provider of IT and communications solutions and services for more than 5,000 hotels across the Americas, is pleased to announce the appointment of Beata Weiss as the organization’s Senior Vice President, Head of Human Resources.

Agilysys, Inc.(NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, announced at their just concluded Inspire user conference the release of IG Fly, a mobile all-in-one ordering and payment solution that combines the power of InfoGenesis POS functionality with the ability for staff to serve customers “on the fly” across dining and retail venues.

Shiji, the global hospitality technology innovator, has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts. The company will begin implementation at their locations in Macau, completely transforming its current technical infrastructure.

In the inaugural episode of our enlightening podcast series, we embark on a journey through the evolution of hotel innovation and reputation management over the past decade, guided by the insights of leading authorities in our industry. Cristina López, the Sales Director for Spain and LATAM, Florencia Cueto, the Go-to-Market Strategy Director, and Neil James, the Vice President of Global Operations, unite to share their invaluable experiences and perspectives.