Cloudbeds, the intelligent unified platform powering hotel growth, today announced a strategic partnership with Traversing.ai, the AI-driven contact center and conversational booking platform transforming how hotels engage with guests.

Shiji, the global leader in hospitality technology, announced today that PC Hospitality, Asia’s largest hospitality conglomerate, has entered into a strategic partnership to implement Shiji’s modern suite of cloud-based solutions across its portfolio. This collaboration supports PC Hospitality’s long-term technology roadmap by centralizing data, strengthening distribution strategy, and enabling more agile, efficient, and scalable operations that deliver stronger value for investors, partners, and property owners.

The digital landscape of travel is shifting beneath our feet. For the past two decades, the battleground for hotel bookings has been the search engine results page. Hoteliers have spent countless hours and significant budgets optimizing for keywords, bidding against OTAs, and refining the “look to book” ratio on their websites. However, a fundamental change is on the horizon. We are moving from an era of search to an era of action. This shift is driven by the emergence of AI agents in hospitality.

This is how Jordi Caralt Coloma, Corporate General Manager of Hidden Hotels, defines the next era of high-end hospitality: one that prioritizes meaningful experiences over material excess. At a time when travelers crave authenticity, connection, and purpose, he believes luxury must touch the soul, not just the senses.

Shiji, the global leader in hospitality technology, has been selected as the technology partner for Le Clay, a highly anticipated active lifestyle hotel opening in the UNESCO-listed Lavaux region overlooking Lake Geneva. Le Clay will implement Shiji’s hospitality ecosystem, including Daylight PMS, Infrasys POS, Meridian Experiences, Reviewpro Reputation, and Stellaris Digital, to deliver a seamless, fully integrated guest experience. The decision reflects the hotel’s vision to offer modern, connected hospitality that blends wellness, nature, and culture.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software technology and services, today announced that Streamsong Resort has selected Agilysys Golf and Agilysys Mobile Caddie App to deliver innovative and time-saving experiences for the property’s golf staff, caddies and players. One-of-a-kind innovative technology enables caddies to manage their schedules as independent contractors, properties to better coordinate in real-time with players to deliver “white-glove” service, and managers to reduce manual work. The Mobile Caddie App delivers more than 20 hours per week in scheduling efficiency.

Cloudbeds, the intelligent unified platform powering hotel growth, has been selected by CN Hotels, a leading Southeast-based hotel ownership, development and operating company, as its property management system to enable a more connected, guest-first experience across their properties.

As hotel operators wrap up one of the most demanding times of the year (budget season), many are reminded that capital planning remains one of hospitality’s most important and time-consuming administrative duties. But for companies using the Quore CapEx management tool, the process has become faster, clearer, and dramatically less stressful. Designed specifically for hotel operations and asset management, Quore’s CapEx tool replaces spreadsheets, binders, and email chains with an organized digital workflow that streamlines requests, accelerates approvals, and can improve long-term financial forecasting.

New hotel openings in the digital era demand a new balance between brand identity, technology, guest expectations, and data-driven strategy. Few leaders have navigated this transformation as directly as Dolores Castillo, whose career includes launching flagship properties, guiding sales integration during major mergers, and leading commercial teams across borders. Her experience reflects not only the pace of change but also the renewed focus on guest wellbeing, commercial clarity, and the human role behind digital transformation.

Cloudbeds, the intelligent unified platform powering hotel growth, announced the 15 finalists for its first Cloudbeds Collection People’s Choice Award, inviting travelers and hotel industry peers to vote for the most inspiring nominee.