The recent PhocusWire article, “Hotels grapple with ‘secondary OTAs’ for pricing control,” highlights a growing concern in the hospitality industry: the rise of non-major OTAs and their impact on rate parity and revenue management.

Cloudbeds, the AI-powered platform fueling hotel growth, has today released The Signals Behind Hotel AI Recommendations, the hospitality industry's first comprehensive study examining how generative AI platforms recommend hotels to travelers.

I recently had the pleasure of sitting down with Araceli Budia, Senior Manager of Global Digital & Guest Experience at Palladium Hotel Group. Our conversation peeled back the layers to reveal what it truly means to create memorable experiences for guests in today’s hospitality world. Palladium is a dynamic, family-run company in expansion mode, having recently entered the UAE market and boasting over 40 hotels across eight destinations. This allows them to move quickly, fostering an environment that encourages innovation, disruptive ideas, and a unique collaborative energy.

Leading hospitality platform for hotels, motels, serviced apartments and short-term rentals RMS, has announced the appointment of Chetan Arjun as Chief Financial Officer (CFO) as it strengthens its executive team to support global growth.

Should the front desk team spend time switching between systems to ensure their have the latest information about the guest? Or just have it all on their main dashboard?

Too many hotel loyalty programs fall flat—and the data proves it. Only half of hotel chains even offer a loyalty or rewards program, and those that do generate less than a third of total revenue from them.

The NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub), in collaboration with RateGain Travel Technologies Limited, and HEDNA today announced the release of the second edition of its industry benchmark report, The State of Distribution 2025.

Originally published to the Amadeus Newsroom

IDeaS, a SAS company and the world's leading provider of hospitality revenue management software, today announced its latest Lessons in Revenue eBook, “Data-Driven Revenue Management in the Cruise Industry: Navigating the Groundswell,” to help cruise organizations navigate today’s challenging operating environment while capitalizing on opportunities to optimize revenue.

What sparks the desire to travel? According to Amadeus’  Travel Dreams report, the journey begins long before a booking is made – it starts in the inspiration phase, where emotion, storytelling, and digital influence come together to shape a traveler’s next great escape. Drawing insights from 6,000 travelers across six countries, the report reveals a global shift toward more personalized, emotionally resonant, and tech-enabled travel experiences.