In the past 15 months, the hotel industry has suffered one of the most significant losses in gross booking quantity ever. However, despite volumes in 2020 being 69% lower than the previous year, we have been monitoring the reservation types, channels and rates to gain insights into trends that could help hotels plan the recovery.

IDeaS Revenue Solutions, the world’s leading provider of revenue management software and services, announced it will participate as a Platinum Level sponsor at the upcoming Asian American Hotel Owners Association (AAHOA) convention and trade show in Dallas, August 3-6, 2021.

Sometimes, the biggest threats in life are the ones that we cannot see – especially in a primarily digital world that offers frequent opportunities for anonymity across virtual channels and data-driven infrastructure. The technological ecosystems we’ve come to rely on both personally and professionally provide a wealth of convenience and personalization, but with great power comes great responsibility. With sophisticated technology comes sophisticated attacks.

NEW YORK, NY & WALNUT CREEK, Calif. - July 14, 2021 – ASG, a portfolio company of Alpine Investors that buys, builds and operates vertical SaaS companies, today announced that it has acquired hotel operations management platform ALICE from Expedia Group (NASDAQ: EXPE) in a carve-out transaction.

Like most of the global working population, I’m writing to you from my home office today outside London. I’ve stayed connected with colleagues and clients alike via virtual meetings and email while enjoying the slow reopening of our beloved industry and looking ahead to the further cessation of pandemic restrictions.

Infor is a global leader in business cloud software specialized by industry. Providing mission-critical enterprise applications to 67,000 customers in more than 175 countries, Infor software is designed to deliver more value and less risk, with more sustainable operational advantages. We empower our 17,000 employees to leverage their deep industry expertise and use data-driven insights to create, learn and adapt quickly to solve emerging business and industry challenges. Infor is committed to providing our customers with modern tools to transform their business and accelerate their own path to innovation. To learn more, please visit www.infor.com.

ASSA ABLOY Global Solutions as a leading provider of contactless technology for the hospitality industry, has announced the successful implementation of digital key and mobile check-in functionality at Grand Hyatt Al Khobar Hotel and Residences. The newly opened luxury hotel and as the first Grand Hyatt-branded property in Saudi Arabia, Grand Hyatt Al Khobar Hotel and Residences is one of the latest Hyatt branded properties in the region to leverage ASSA ABLOY Global Solutions’ digital key technology under Hyatt’s Mobile Entry program. In line with Hyatt’s Global Care & Cleanliness Commitment, it provides its guests with a clean and safe hotel environment.

Infor, the industry cloud company, today announced it has achieved the Amazon Web Services Inc. (AWS) Travel and Hospitality Competency designation. This designation recognizes that Infor is validated for technical proficiency and customer success to help travel and hospitality organizations build a resilient business and accelerate innovation.

Hospitality Technology Next Generation's (HTNG's) annual elections introduce qualified representatives to serve on its Vendor Advisory Council and two elected co-chairs to lead the council and join HTNG's Executive Leadership Group (ELG) (formerly HTNG's Board of Governors).

Privacy is the issue on most people’s minds these days when it comes to technology, and companies are responding by giving users more control over their data. While consumers see these recent changes as beneficial, marketers are more than a little concerned. That is because these changes are on course to alter the foundation upon which virtually all digital marketing is based. While there is a future for email marketing, hoteliers need to be aware of what is happening so that they can adjust their strategies accordingly. In fact, hotels that prepare properly can get ahead of the competition and use this as a way to get back to the core of hospitality — creating meaningful relationships with their guests.