Finding dedicated workers and retaining them once they are trained has always been a challenge for hospitality, but in the current economic and social climate there is no time to waste on retraining workers only to lose them in the short term. In a market where acquiring skilled workers is the greatest challenge, retaining them becomes imperative.

In response to increased interest in its voice-based engagement solutions from hoteliers across Europe, Volara is expanding its team. James Fothergill joins the enterprise grade voice assistant solutions provider as Vice President of Sales with a strategic focus on expansion of Volara’s portfolio of clients in key European Markets. He brings to Volara more than 15 years of experience developing mutually beneficial commercial relationships with his own signature flair. James has a deep understanding of hotel economics and how to align interests with his clients.

Infor, the industry cloud company, today announced that Rebel Hospitality, a rapidly-growing hospitality management company that specializes in independent and lifestyle hotel properties, has selected Infor Hospitality to provide hospitality management solutions for its growing property base. Specifically, by working with Infor, Rebel Hospitality has access to agile cloud-based tools that help it better serve guests and achieve competitive positioning in an evolving industry. Infor will provide New York-based Rebel Hospitality with easy access to valuable incoming data that can quickly be turned into action. By being able to operate on one system for all guest and hotel data, Rebel teams can stay on top of all the little details that enable a great guest experience.

Email is no doubt one of the most effective marketing tools for hotels to connect with past, present, and future guests. We’ve seen that even during a global pandemic, email shines through as one of the strongest, most reliable forms of communication. With recent privacy changes affecting targeted ads, the importance of email marketing is poised to increase even further. More than ever, hoteliers must maximize the use of this channel to ensure they stay consistent with their brand and share relevant, personalized information with their database.

Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, is excited to announce Coco Collection has selected Cendyn to power their CRM and loyalty program across the Collection’s portfolio of boutique luxury resorts in the Maldives.

For the first time ever, HOSPACE, the annual conference of the Hospitality Professionals Association, is set to be a dual affair this year - as HOSPA partners with HTNG to share hosting responsibilities to build upon the success of HOSPA's 2020 hybrid event.

There’s an interesting dichotomy taking shape within the world of hotel marketing: Guests are asking that their experiences be uber-personalized – they’re annoyed by constant, generic emails with offers that don’t make sense for them – while at the same time companies like Apple, Google and Facebook are moving to protect user data, which limits hotel companies’ ability to track travelers’ search and spending habits.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS & on-premise hospitality software solutions and services, today announced the appointment of Justin Reynolds as Senior Director of Sales – Australia, New Zealand.

ATLANTA, Georgia, July 20, 2021 – Shiji Distribution Solutions has released its latest version of its Hospitality Technology Distribution Chart: 2021 to help visualize the current hotel and hospitality technology landscape, how the various providers fit in, and their relationships with the hotel, the guest, and each other.

ALPHARETTA, GA. — July 15, 2021 — Agilysys, Inc. (Nasdaq: AGYS a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced its upcoming Virtual Event: Agilysys - Next Generation Hospitality, to be held online from July 27-29, 2021.