Just as you can't "pour from an empty cup," hotels can't provide great service without the help of great staff - hospitality professionals know this to be unequivocally true. Hospitality is, in many ways, defined by its providers. Great hospitality isn't simply the provision of a singular service; instead, it's an experience, one that is continuously curated and delivered in a meaningful way via engaged staff, a pristine property, and the best available technological advances. Despite this, hiring has always been a crux of our industry, from technology to management, front desk, and beyond. The pandemic has severely impacted our sector's professional growth and evolution. According to the American Hotel & Lodging Association (AHLA), COVID-19 has wiped out a decade of hotel job growth and accounted for 39% of all jobs lost in the United States. Hotels are down half a million jobs below the industry's pre-pandemic level of 2.3 million employees. These numbers are US-centric; however, the situation affects hoteliers worldwide.

Based in Munich, apaleo was founded with a vision to drive innovation in the hospitality industry and enable the #FreedomToCreate to both the accommodation providers and the third-party app developers. The company has developed an open API-driven cloud platform that revolutionizes hospitality technology and property management.

For more than a year, the global travel industry has been impacted by unprecedented uncertainty due to the spread of COVID-19. Changing travel regulations across all regions of the world forced hoteliers to make challenging decisions for their business. Where they once relied on the prior year's performance to inform their strategy, hoteliers quickly found that during a global pandemic, solely looking to prior year data couldn't provide the needed context of the weeks and months that lay ahead of them.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Coeur d'Alene Casino Resort Hotel in Worley, Idaho has expanded its existing relationship with Agilysys through the addition of its innovative Agilysys Golf and rGuest Book solutions for player booking, course and player management at its championship 18-hole course.

The pandemic underscored the need for hospitality providers to have flexible systems that can be adapted quickly to exceed changing guest expectations. Making it easier for partners to adapt and innovate, Oracle has made the REST API specifications in the Oracle Hospitality Integration Platform (OHIP) freely accessible through GitHub under the Universal Permissive License (UPL) model. See the Integration Platform in action here.

Shiji Group has recently announced that UK-based Atlas Hotels has selected its Infrasys Cloud POS solution for all 50 hotel properties the company operates under IHG Hotels & Resorts. With over two decades in the industry, Shiji's Infrasys Cloud POS, has built a game-changing cloud-based point-of-sale system with the ability to work on most existing hardware with additional offline capabilities. Atlas Hotels is currently Europe's biggest franchisee of IHG Hotel & Resort's Holiday Inn Express and owns and operates 50 properties, in addition to one Hampton by Hilton property.

dailypoint™, Europe's leading data management and CRM platform, has acquired Neorcha, renowned hospitality solutions provider and SaaS (Software as a Service) company, as a new Marketplace partner.

Join us this time for an exciting conversation with apaleo's Founder & COO Martin Reichenbach and special guest star Marloes Knippenberg, CEO, Kerten Hospitality. Your host Alicia Wahlberg will take you through an innovative and revealing conversation about expansion and culture.Who is Marloes Knippenberg?The award-winning CEO of Kerten Hospitality, Marloes Knippenberg, has established the organization as a disruptive, dynamic international hospitality group dedicated to the management of mixed-use developments in key global destinations.

The American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) today announced that the two organizations have signed an agreement for HTNG to formally become part of AHLA to better serve and support the evolving needs of the global hospitality industry as it looks toward recovery.

Like so many industries, COVID has forced the acceleration of digital transformation in hospitality. Offering contactless experiences for guests, automating more processes and even redefining how the work itself is done are necessary for survival.