Agilysys, Inc., (Nasdaq: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, announced it will host its annual user conference, Inspire 2022, from February 28 through March 2 in Las Vegas.

Hotel Tech Report, the leading platform for hoteliers every where to research, discover and buy new products, today announced that RateGain Travel Technologies Limited (RateGain), a provider of SaaS solutions for travel and hospitality, has earned Hotel Tech Report's level III Global Customer Support Certification (GCSC) for its continued investments into tools, improvement in customer processes and strategies to ensure the ongoing success of its customers.

During the height of the pandemic in 2020, casino hotels scrambled to adopt mobile check-in to protect their guests and staff, and adhere to social distancing guidelines. This big push towards mobile also led hoteliers to seek better tech solutions to improve other areas of the guest experience and hotel operations. Today, in the midst of a labor shortage and the pandemic’s uncertain end, casinos are doubling down on their tech initiatives, focusing investments in new technologies that will provide a more modern experience for guests, help improve operational efficiency and generate more revenue.

Adaptability and quick turnarounds on strategy had never been more vital during a challenging decade for the restaurants and food services industry so far. The good news for many is that so many organizations rose to that challenge, with restaurant technology playing a singular role in helping them to continue to meet demand and to serve guests via multiple channels, specifically using advanced restaurant point of sale and integrations with mobile ordering.

Over the last few weeks, we’ve published several posts that illustrate the vital part that advanced hotel technology is playing in the continuing evolution of the hospitality industry. As culture and technology grow together, hotels, resorts, and casinos are looking to scale their platforms in a continuing process of digital transformation.

Revenue management for guest rooms has been a staple in creating well-forecasted pricing decisions that allow for revenue growth across the hospitality industry. The number of hotels using an RMS continues to grow exponentially every year, but revenue technology that looks beyond the guest room has been largely left off the table.

Revenue has always been at the forefront of hoteliers’ minds and perhaps more so now than ever. The challenge and opportunity to review and revitalise your offering continues after the landscape of hospitality experiences unprecedented change.

In March of 2020, as news of the COVID-19 pandemic swept across communities around the world, fear, and uncertainty spread at an equally alarming pace. Wherever we turned, we were inundated with the mention of “unprecedented times” and the “new normal.” We understood, even then, that the normalcy of everyday life -- which many of us once took for granted -- was no longer guaranteed. The light at the end of the tunnel was not yet visible, and, for many of us, this uncertainty was nearly paralyzing.

The award-winning 5-star luxury hotel Coquillade Provence Resort & Spa in France is a new customer of dailypoint™, Europe’s leading data management and CRM platform.

Guest expectations have evolved in recent years especially during the pandemic. The right technology – specifically, a Central Data Management (CDM) system built around a centralized guest profile – can enable hotels to meet these.