How Technology can support Changes in Hotel Guest Expectations (source: Canva.com)
Guest expectations have evolved in recent years especially during the pandemic. The right technology – specifically, a Central Data Management (CDM) system built around a centralized guest profile – can enable hotels to meet these.
A new White Paper, written by Dr. Michael Toedt, examines why it’s so important for these tech changes to happen and why the change management process must be led from the top. It answers the following questions that concern hoteliers – especially CEOs:
Click here to read more, or check out the attached PDF.
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Email: nadja.weindl@dailypoint.net
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