While other businesses and industries have transitioned easily to cloud-based PBX telephony, hospitality has been mostly left behind. There’s no doubt hotel telephony is complicated, and a few companies have attempted to make the transition to the cloud but have either outright failed or been slow to penetrate the market due to the inherent challenges.

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today that Santa Barbara-based outdoor boutique lodging company AutoCamp will use G3 Revenue Management System (RMS) across all properties in its two-brand portfolio, which includes AutoCamp and Field Station, to generate automated pricing decisions and provide actionable insights.

Hotel email marketing is an essential strategy for hotels to promote their services and increase bookings through targeted and personalized email campaigns. By using email marketing, hotels can connect with potential guests, build customer relationships, and drive revenue growth.

The purpose of business intelligence software is problem solving. The data derived can be analyzed to deliver actionable information that helps hotel owners and operators make more informed business decisions. With a single source of truth across the portfolio, hoteliers hope to budget better, forecast further, and cut costs more consistently to remain competitive in the industry.

In today’s ferociously competitive environment, hoteliers must be hyperaware of providing a consistent experience throughout the entire sales cycle.

I just recently learned that I’m a Travel Tech-fluencer. What do I mean by that? Through extensive research and a survey of 10,000 global travelers, Amadeus looked into the future to understand what would drive traveler interest and habits by 2033. This insight produced 4 distinct Traveler Tribes – Travel Tech-fluencers, Excited Experientialists, Pioneering Pathfinders, and Memory Makers. By taking the survey myself, I learned I’m motivated by the latest technology and how it can make my trip smoother, memorable, and more rewarding.

​​Nomadix® Inc​., bringing connected experiences to life, today introduced its latest Cloud Telephony solution that will be offered through a disruptive per-property price model for the hospitality market. Available as a module of the Nomadix suite of internet gateways, the cloud-based, single-source telephony service is designed for properties of all sizes across the US and coming soon for Europe and APAC. It will be showcased in booth #524 at the AAHOACON convention April 11-14, in Los Angeles.

If there’s any tool that’s the single most powerful resource for your prospective guests, it’s online search. Usually, a guest’s first step when planning travel is deciding on a destination. That’s the easy part! From there, looking for accommodation is where things can get complicated. Numerous factors such as rates, location, amenities and even visitor reviews all impact a potential guest’s decision. Striving to be top of the search engine results can feel like the biggest challenge, and when you add in the challenge posed by Online Travel Agencies (or OTAs) competing for a piece of your rate, the challenge of how to win direct bookings via search can be a real source of frustration.

Social media is a powerful channel to connect with hotel guests and new audiences to increase awareness of a property and to boost direct bookings.

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce that Miraggio Thermal Resort has selected Cendyn to power their B2C and B2B CRM with the company’s award-winning eInsight™ CRM and the new eInsight™ Sales – the only fully integrated and automated B2B & B2C solution in hospitality.