As demand for travel continues to grow, hoteliers want to ensure they reach high volumes of customers through their Global Distribution System (GDS) connection. The ability to distribute inventory and rates through various channels, including the GDS, is critical in today’s operating environment. It assures hotels that their inventory and rates are being seen by as many potential sellers and customers as possible. With this in mind, Hilton partnered with Amadeus to implement their API within the Amadeus distribution system. The Amadeus GDS is the first to directly integrate with the company’s API, which means both Hilton and Amadeus will benefit from a faster, more advanced connection to the GDS channel in areas such as credit card information, cancellation policies, and meal plan details. Previous connectivity through multiple APIs meant that changes to content could not be as easily accommodated. With the new integration of Hilton’s API into the Amadeus distribution system, Hilton will be able to scale up more effectively and roll out new features at a much faster pace than ever before. The new API integration will also help to improve the overall customer experience and booking process for guests. Having a more advanced direct API connection will mean travel agents and their customers can see information in key areas, such as a cancellation policy, so that expectations can be set in advance of a guest’s stay. Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.At Hilton, we are always evolving to create a more frictionless travel experience and to meet and exceed the needs of our current and future customers. By partnering with Amadeus, we’re bringing a first-of-its kind technology solution to the hospitality industry and making important strides in our effort to employ the latest, award-winning innovations and standards to improve performance of our hotels and elevate service to our customers. Oral Muir, Vice President, Partnership Development & Global Distribution, Hilton
We’re proud to partner with Hilton on this new API integration with the Amadeus GDS. This is a major milestone for both our industry and Hilton, as the new API looks to overcome the historical challenges of limited reach and connectivity. We are adopting a “one API, any channel,” approach to hotel distribution through the GDS, to ensure that the quality of content available for distributors is the most reliable and advanced it has ever been. Katja Bohnet, VP Hospitality Distribution, Hospitality, Amadeus
Contact
Alison Guillot
Email: alison.guillot@amadeus.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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