Expansive and up-to-date data insights are essential to informing strategic decision-making for hoteliers, particularly as customer booking patterns and priorities shifted during the pandemic. Following a long period of uncertainty among travelers, it is more important than ever for hoteliers to meet new demand and expectations, a task made easier when equipped with the data and technology to do so effectively.
This is why Preferred Hotels & Resorts, with a portfolio of more than 650 hotels, resorts, and residences across 80 countries, is expanding its technology partnership with Amadeus. The independent hotel brand has issued an endorsement for Demand360®, Agency360+®, and Sales & Catering solutions, with additional recommendations for Amadeus’ Global Distribution System (GDS), Guest Management, and Service Optimization solutions. “Our priority when looking for solutions was high-quality data that offers total visibility and actionable insights across our portfolio,” said Michael Osgood, Vice President of Alliance Partnerships, Preferred Hotels & Resorts. “Demand360® and Agency360+® provide a complete market view including retrospective and forward-looking performance data that can help our properties unlock potential opportunities. With a supporting suite of solutions, including sales and catering to streamline event management, hoteliers are empowered to make strategic decisions while improving operations and delivering a positive guest experience.” “With travel rebounding across the globe, the hospitality landscape has grown increasingly competitive as hoteliers strive to meet customer expectations while simultaneously executing the best revenue and market growth strategies,” says Ilia Kostov, EVP & Chief Commercial Officer, Hospitality, Amadeus. “Our hospitality product suite, including Business Intelligence, Sales & Catering, Guest Management, and Service Optimization, offers member properties of brands such as Preferred Hotels & Resorts the tools it needs to drive profitable demand, increase operational efficiency, and improve their guest experience.” Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
Contact
Alison Guillot
Email: alison.guillot@amadeus.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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