
MINNEAPOLIS - IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today it is the first RMS provider to achieve Level IV Global Support Certification (GCSC), the highest level of certification, from Hotel Tech Report. The company also ranked in the Top 10 Global Hotelier’s Choice Award in the annual HotelTechAwards for the third year in a row. The certification is a result of IDeaS’ heavy investments into tools, processes and strategies to ensure the ongoing success of its clients across all four of the key pillars of the GCSC Rubric, including pre-emptive support, reactive support, coaching, and customer validation.
Jordan Hollander, co-founder, Hotel Tech Report said: “The authentic voice of the customer decides the winners of the annual HotelTechAwards—ranking hotel software solutions based on users’ experience in buying, implementing, and using those solutions. We’re thrilled to highlight the value that the world’s leading software solutions deliver to their customers.”
Dr. Ravi Mehrotra, co-founder, president, and chief scientist, IDeaS, said: “IDeaS’ global teams continued their commitment to ensuring our clients are completely satisfied from first engagement through the lifecycle of our relationship. Even during these challenging times, earning this recognition is a testament to our outstanding team’s efforts, from sales to support, and our relentless focus on client success. We couldn’t be prouder to be recognized by those that matter most, our clients.”
HotelTechReport.com helps 170k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests.
IDeaS, a SAS company, is the world's leading revenue management software and services provider. Combining industry knowledge with innovative data analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated recommendations they can trust. With 35 years of expertise serving hospitality, including hotel, event, and parking clients, IDeaS delivers revenue science to more than 30,000 properties in 164 countries around the world. Results delivered. Revenue transformed. Discover greater profitability at IDeaS.com.
Contact
Kim Dearborn
Phone: +1 909 455 4316
Email: kim@mfcpr.com
Organization
IDeaS a SAS company
https://ideas.com
8500 Normandale Lake Boulevard, Suite 1200
USA
- Minneapolis, MN 55437
Phone: (952) 698-4200
Email: info@ideas.com
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