Mandoon Estate Benefits from Delphi.fdc
Mandoon Estate Event Space (source: Mandoon Estate)
Mandoon Estate Event Space (source: Mandoon Estate)
Newmarket®, an Amadeus company, today announced that Mandoon Estate has selected the advanced sales and catering solution, Delphi.fdc, to manage guest information, streamline operations, and provide analytical tools to support business growth. Mandoon Estate is Perth's newest venue located in Western Australia's oldest wine region. After a 2014 expansion, the property now offers a dedicated purpose built function space to host events. With a variety of entertainment and dining options, Mandoon Estate is the perfect setting for corporate meetings and conferences as well as weddings and private celebrations. "We were seeking a system that would accurately document all event correspondence and revenue from opening date onwards as well as track our enquiry methods. We wanted to capture client contact details to build our database," said Ms. Caroline Brown, Event Sales & Marketing Manager at Mandoon Estate. "Delphi.fdc does so much more than that." "Beyond the technology solution, the expertise from Newmarket personnel has been especially valuable as we continue to expand our business," continued Brown. "Newmarket conducted a well-structured and supportive implementation and training process. In fact, this is my second time installing this system at a venue and both times I have found the experience to be seamless." The Newmarket Support Services team is dedicated to customer success and is available 24/7/365. Newmarket specialists work diligently to provide peace of mind and ensure that customer daily operations go uninterrupted."All of the Newmarket team members are very thorough and delightful to liaise with. Their ongoing support has been excellent." Brown concluded. "At Newmarket, we recognize that customer satisfaction goes beyond technology," said Jeff Hiscox, President and CEO of Newmarket. "Our goal is to provide customers with a complete solution, which includes superior, professional training as well as knowledgeable, dedicated support. We look forward to continuing our successful relationship with Mandoon Estate." Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
Contact
Eric Oppegaard
Manager, Marketing Communications & Programs
Phone: +1 407.412.9296
Mobile: +1 203.936.7743
Email: eric.oppegaard@amadeus.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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