Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, shared the continued success and proven value of its HotSOS and REX solutions. In 2014, HotSOS and REX solutions from Newmarket helped global hospitality organizations in 66 countries to streamline operations. Highlights from 2014 include: HotSOS helps hotels improve day-to-day operations by improving communication and automating workflows. With guest request management and history tracking, service order management, and preventive maintenance workflows, HotSOS provides a seamless solution to tie together the housekeeping, engineering, and front office teams so everyone is focused on delivering an exceptional guest experience. REX provides an improved guest experience and helps create a positive first impression of the hotel by ensuring guest rooms are ready upon arrival. Room Attendants receive information in real-time via mobile devices, ensuring the right rooms get cleaned at the right times and according to guest preferences. REX provides Supervisors an overall check of guest room and attendant status, facilitating an efficient communication process, making rooms available to the front desk faster. "Hotels around the world are expanding their use of the HotSOS and REX solutions to improve their operations. With the strength of our established and growing global presence and our extensive open partner network, HotSOS and REX are extended beyond stand-alone applications to be part of an integrated platform," stated Luis Segredo, President, Newmarket MTech Division. "Successfully managing day to day operations is the key to creating guest satisfaction… our solutions have an extensive proven history of delivering results." Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
Contact
Gregg Hopkins
Vice President of Marketing
Phone: +1 603.430.6718
Mobile: +1 407.399.7161
Email: ghopkins@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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