Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, today announced the release of HotSOS 2.2. HotSOS is an enterprise level, web based solution that addresses day-to-day hotel operations. Its core capabilities include preventive work scheduling, proactive rapid response, guest incident and request management, and storage and tracking of guest histories. HotSOS also provides powerful reporting capabilities so managers can view and analyze data to identify areas for growth. The capabilities of HotSOS allow hotels to increase operational efficiency and guest satisfaction through automation and process improvement. Highlights of the HotSOS 2.2 release include: "HotSOS is a critical tool for hotels to provide a superior guest experience and this new release makes it even easier to reach that goal," stated Luis Segredo, President, MTech Division of Newmarket. "By meeting ever-changing customer needs, the new features in HotSOS 2.2 provide more effective ways of improving day-to-day operations and employee productivity." Current MTech customers will be notified when their environment update is scheduled. To learn more about HotSOS 2.2, join a webinar on November 19, 2014 at 2:00pm ET. Register at: http://www.newmarketinc.com/introducing-hotsos-22-service-optimization-solution-hospitality Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
Contact
Gregg Hopkins
Vice President of Marketing
Phone: +1 603.430.6718
Mobile: +1 407.399.7161
Email: ghopkins@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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