Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven
business solutions provider for empowering hospitality organizations to lower costs and
increase revenue, while improving customer satisfaction and guest loyalty, today
announced the general availability of HotSOS Mobile for North America in English.
HotSOS Mobile is the next generation of H2GO. It empowers hospitality service teams to
work in real-time with more flexibility and accountability, giving managers knowledge
about operations in the palm of their hands. Utilizing a team-based approach, service
orders are automatically directed into group "buckets" or backlogs. Staff members can
be assigned to single or multiple teams so they only receive requests that pertain to
their skill sets. HotSOS Mobile allows users to see their entire team backlog and
complete assignments based on group decisions. Workload can be completed
collectively, resulting in greater efficiency and individual accountability. "The team backlog philosophy used in HotSOS Mobile has evolved from the Agile
methodology in use by many of today's leading companies," said Luis Segredo,
President MTech Division of Newmarket. "HotSOS Mobile allows companies to better
utilize the strengths and abilities of their individual employees, thereby reducing costs
and increasing productivity." Newmarket is developing the future of mobility for hotel staff with Google Glass in
HotSOS and REX. Learn more about this exciting development at HITEC 2014, Booth
901 in Los Angeles, CA, June 24 – 26, 2014. Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
Contact
Gregg Hopkins
Vice President of Marketing
Phone: +1 603.430.6718
Mobile: +1 407.399.7161
Email: ghopkins@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
Recent News
 Turning demand into delight: Hospitality’s big shifts in 2026 | By Paul Wilson |
 Wrapping Up: Top Ranking Destinations in 2025 |
|
Amadeus Travel Trends 2026: Transformative travel for the coming year |
