Hotel Technology Next Generation

REX is the first hospitality application to revolutionize the housekeeping room assignment process and effectively change how room attendants work. Operating on the Apple iPhone/iPod Touch platform, REX helps housekeeping departments turn rooms faster and provide room customization. Room attendants no longer receive a board with rooms to clean, but rather, using an iPod Touch, they are presented with their next room only (in their native language) -- the most important room to clean based on hotel defined criteria like room rush, VIP status, room type, etc. Proven in union environments and integrated to the property-management and energy-management systems, REX saves a great deal of otherwise wasted effort and labor expense, and gets guests into rooms faster.

“This award validates that MTech leads the charge with REX as yet another cost-saving innovation for the hotel industry," said Luis Segredo, MTech Founder and President. "This is just one of many cost-conscious solutions that MTech provides or has in development. The company has been recognized by Microsoft repeatedly in the past for its work on Espresso! and HotSOS, but this is different and more important in a special way. The HTNG award represents recognition directly from the people who use the technology and benefit from the value, and this is our ultimate audience. We are very thankful for their recognition."

Riko van Santen, VP of HTNG’s Board of Directors and SVP of Electronic Distribution & ICT, Golden Tulip Hospitality Group, presents MTech’s Sarah Taveprungsenukul, Sales Account Executive, with the Most Innovative Hospitality Technology Award at the HTNG Members Meeting in March.

"REX is not just a new product, but instead a new product segment," Segredo said. "Past attempts to wirelessly enable room attendants have applied technology to the paper workflow. REX changes the paradigm of cleaning rooms by dramatically changing the workflow and the intelligence made available by significant system integration."

REX works in tandem with MTech’s Hotel Service Optimization System (HotSOS), making it very easy for room attendants to report faults in the room using icons. REX also can be used with MTech’s Internet-based Quality Inspection Console (QIC) to bolster the inspection of guestrooms.

Douglas Rice, HTNG EVP and CEO had this to say: “The team at MTech should be very proud of their accomplishment in winning this award. Many of our hotelier members commented that the decision was not easy. Winning this award in the face of such strong competition is quite a feat.”

Hoteliers Hail Innovation
The first year for this designation, the award is designed to determine and acknowledge the most innovative technologies created by an HTNG member company within the hospitality industry in a given year. Because the decision is made by the hotelier members of HTNG and not a small panel of judges, it is indeed the award that hotel technologists have found to be the most innovative.

Hotelier members of HTNG voted for the technology of choice at the 2010 Members' Meeting, and winners were announced on the second day during the General Session.

About MTech
Since 1993, MTech has developed and installed solutions to help hotels work smarter — not harder. The company is on track to double its client base to more than 1,200 hotels this year with the introduction of HotSOS (pronounced “hot sauce”) — comprising a suite of Internet-enabled, enterprise-level quality and customer relationship management applications available on a subscription basis. The company’s Espresso! client server/site-based quality management software suite and PM-Works Internet-based preventive maintenance-centric solution (also integrated as a subset of HotSOS) have been market leaders for more than a decade. MTech’s solutions are uniquely positioned and proven to help hotels improve communications, increase productivity, and maximize guest satisfaction. Unique telephone, email and alphanumeric paging interfaces improve overall workflow and communication between departments and streamline data collection and dispatching processes. Production, sales, pre-installation, and ongoing world-class service and support are provided from the company’s headquarters in Miami. For more information on the company, please visit .

Contact
Barbara Worcester
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Mobile: 440-320-3366
Fax: 216-803-3300
Email: barbw@prproconsulting.com