Hotel Technology Next Generation

Kosier said one reason the Stratosphere Casino Hotel is deploying Delphi v9.1.2 and NetXchange MeetingBroker is because the payback will be measured in months and the ROI could easily be 30 times greater than the solutions' purchase price.

"We needed to make the move to Delphi v9.1.2 for optimal technology standardization across our properties and departments," Kosier said. "We had been operating with a legacy version of Delphi since 1996, so we already knew the basic features of this wonderful application and the proven ROI it delivers.

"We expect a quick payback on these investments — one that likely will be measured in months," he said. "These applications could easily save us tens of thousands of dollars each year in new efficiencies — and that doesn't even factor in the significant additional new business opportunities we'll gain through improved lead distribution and sharing capabilities and real-time follow through."

Kosier said he has personally evaluated other competitive Sales & Catering applications and that Delphi is in a class of its own.

"Delphi's functionality, ease of use and open integration architecture make it the stand-out player," Kosier said. "Quite simply: Delphi is the best Sales & Catering product on the market, and it has been for years.

"NetXchange MeetingBroker is another key piece of our solutions puzzle," he said. "Currently, it is our expectation that we would receive a significant chunk of business with the possibilities of being fully integrated with the Las Vegas Visitors and Convention Authority. Thanks to Delphi and NetXchange MeetingBroker, we put ourselves in a position to be fully connected in the future."

Pam Brodine, Director of Sales for the Stratosphere Casino Hotel & Tower, said Delphi automated Sales & Catering software and Newmarket International's NetXchange MeetingBroker electronic lead-sharing solution will empower the property's staff to better sell and serve its 2,444 guestrooms, nearly 10,000 square feet of meeting space, 600-person theater, seven restaurants, and a casino with 1,500+ slot machines and 99 game tables.

"We're considering building a convention center that would span some 50,000 square feet in the next few years," Brodine said. "If we move forward with that development on the drawing board, Delphi and NetXchange MeetingBroker will become even more pivotal components in our property's continued growth and success."

The Stratosphere Casino Hotel & Tower plans to take full advantage of Newmarket International's Computer Based Training (CBT) modules to keep Delphi and NetXchange MeetingBroker training costs and related travel expenses at a minimum. Newmarket International's solutions support tens of thousands of daily users at more than 3,500 properties in 72 countries, including more than 75 casinos, the majority of which are located in Las Vegas.

"Technology investments shouldn't be a gamble," said Sean O'Neill, President & CEO of Newmarket International. "They should pay immediate, significant, sustained returns centered on technology standardization and improved efficiencies, profitability and service. That's precisely what we deliver with Delphi, NetXchange MeetingBroker, and a host of other hospitality solutions.

"We have a long-standing relationship with the Stratosphere Casino Hotel & Tower that has enabled us to earn the staff's trust by consistently delivering world-class solutions and support over the past decade," he said. "At Newmarket International, we take great time and care to forge long-term, mutually rewarding partnerships with each of our direct clients — as well as each one of their associates, strategic partners, and end customers currently leveraging or benefiting from our solutions."

About Newmarket International - Newmarket International, "the makers of Delphi," is the leader in delivering group, sales, catering and banquet software solutions to global travel and entertainment organizations. Hotels, Casinos, Visitor Bureaus, Meeting Houses, Convention Centers and Arenas all use this powerful technology. Newmarket International provides competitive advantages to all of its customers by enabling leads to electronically transfer across cities and around the world. By harnessing award-winning technology and support, the industry's best return on investment, domain expertise, and a commitment to the travel industry, Portsmouth, N.H.-based Newmarket International enables customers to increase efficiencies and maximize profits. Newmarket International is the only Hospitality Sales & Catering solutions provider to garner a second consecutive Excellence in Customer Satisfaction rating and its accompanying 2002 NorthFace ScoreBoardTM Award, presented by Omega Management Group. In 2003, Newmarket International won the coveted Microsoft® Retail Application Developer (RAD) Award for the third time in three years — this time for Best Use of Microsoft® .NET Technologies for its NetXchangeTM I-Server. A unique systems integration platform providing enterprisewide data snapshots, NetXchange I-Server serves as the information exchange hub seamlessly linking disparate systems, databases and people continents apart. Newmarket International also was recognized in 2003 by Investors in People (U.K.) for its training and employee development programs and its unwavering commitment to continuous improvement. For more information on the company and its business-generating, cost-cutting solutions, please visit www.newmarketinc.com.

About the Stratosphere Casino Hotel & Tower - The Stratosphere Casino Hotel & Tower is a complete entertainment resort. Featuring 2,444 tastefully appointed guestrooms and suites, nearly 10,000 square feet of meeting space, the Stratosphere Casino Hotel & Tower is located at the top of the famous Las Vegas Strip. Measuring 1,149 feet tall, Stratosphere's Tower dominates the Las Vegas Skyline, and is conveniently located near Sahara Avenue and the Las Vegas Convention Center and is the closest strip property to Downtown Las Vegas and the Fremont Street Experience. All day entertainment may be found in the 85,000 square foot Casino, with 1,500+ slot machines and nearly 100 table games or at the world's three-highest thrill rides: The High Roller, the world's highest roller coaster; the Big Shot, which catapults riders from 921 feet to 1,081 feet at 45 miles per hour where they will experience both positive and negative G forces; and the newest ride X Scream, which will send riders 27 feet over the edge of the Stratosphere Tower and almost 900 feet above the ground. Make the most of Las Vegas' beautiful year round weather and spend the day at their 67,000 square foot resort pool and recreation deck complete with a large spa, private cabanas and state of the art fitness center. Visit 50 unique shops in the Stratosphere retail area or enjoy live entertainment with two dazzling shows: American Superstars celebrity-tribute show and Viva Las Vegas, the longest-running afternoon show in Las Vegas history. The Stratosphere offers seven restaurants which cater to every taste and every budget. The Stratosphere's world famous Top Of The World Restaurant & Lounge, private dining facilities, and meeting rooms offer stunning panoramic views of the Las Vegas Strip, surrounding mountains or city lights. The Stratosphere's meeting rooms are the ideal location for almost any event — from corporate meetings and theme parties, to wedding ceremonies, wedding receptions and anniversary celebrations. For more information on this one-of-a-kind destination property, please visit .