PORTSMOUTH, N.H. / LONDON — City Inn Limited, a leading-edge hotel owner/operator company based in London, has selected DelphiTM Multi-Property Edition (DMPE) v9.1 as the automated Sales & Catering solution for its new flagship property, the City Inn Westminster, scheduled to open July 16.
Michael North, City Inn's Director of Operations, said DMPE will help the City Inn Westminster sell and manage its 460 guestrooms and six meetings rooms. City Inn Westminster is central London's largest new build hotel for 30 years and will be the company's flagship property. After operating for a few months, City Inn Ltd. will consider outfitting its three other properties in Bristol, Glasgow and Birmingham, with DMPE for optimal connectivity, communications and cross-selling. "Newmarket International Inc. and its DelphiTM automated Sales & Catering solutions have an excellent reputation," North said. "A global leader in hospitality Sales & Catering solutions, Newmarket International has the proven people, products and global resources to support a property the caliber of the upscale City Inn Westminster. "Delphi Multi-Property Edition v9.1 is a smart-yet-simple Sales & Catering solution proven to bolster profitability and productivity," he said. "We're extremely excited to be opening our new flagship property with state-of-the-art Sales & Catering software. We will consider upgrading and aligning our three other properties for optimal connectivity and cross-selling via DMPE in the coming months." Dan Hiza, Managing Director - EMEA, for Newmarket International ¯ the creators of Delphi and other leading group, sales, catering and banquet solutions — said it's extremely rewarding to see hotel companies and properties of all types — both new and old, large and small — embracing Delphi v9.1. "Delphi v9.1 saves sales staff significant time through automation, elimination of manual data re-entry, and related accuracy, cost, service and profitability issues," Hiza said. "Just as important, Delphi v9.1 empowers staff to further nurture existing customer relationships, while providing unique information management tools to help build group business through proactive prospecting. "We listened closely to our customers' bottom-line needs when developing the business-driven enhancements in Delphi v9.1 — and the product deployment efforts are delivering real-time results," Hiza added. North concurred. "With Delphi Multi-Property Edition v9.1, we will have the real-time data and information management tools we need both to sustain and grow our business, and to significantly reduce our operating costs," North said. "The ROI of DMPE is on both sides of the equation: It increases business and cuts costs — delivering significant, sustained competitive advantages throughout an entire organization." About Newmarket International - Newmarket International, "the makers of Delphi," is the leader in delivering group, sales, catering and banquet software solutions to global travel and entertainment organizations. Hotels, Casinos, Visitor Bureaus, Meeting Houses, Convention Centers and Arenas all use this powerful technology. Newmarket International provides competitive advantages to all of its customers by enabling leads to electronically transfer across cities and around the world. By harnessing award-winning technology and support, the industry's best return on investment, domain expertise, and a commitment to the travel industry, Portsmouth, N.H.-based Newmarket enables customers to increase efficiencies and maximize profits. Newmarket International is the only Hospitality Sales & Catering solutions provider to garner a second consecutive Excellence in Customer Satisfaction rating and its accompanying 2002 NorthFace ScoreBoardTM Award, presented by Omega Management Group. In 2003, Newmarket International was recognized by Investors in People (U.K.) for its training and employee development programs and its unwavering commitment to continuous improvement. For more information, please visit About City Inn Limited - City Inn Limited, a hotel owner/operator company based in London, continues to grow with development of its fourth hotel in four years. The City Inn Westminster, scheduled to open July 16, will be the company's flagship property. Featuring 460 stylish guestrooms and six meeting rooms in the heart of the capital city, the property marks a watershed development for City Inn — giving the company and brand a significant presence in the largest market in the United Kingdom. City Inn, whose mission is to establish upscale lodging in prime city centers in major U.K. markets, owns and operates three other properties in addition to its Westminster flagship: City Inn Bristol, opened in May 1999 with 167 guestrooms; the City Inn Glasgow, opened in May 2000 with 164 guestrooms; and the City Inn Birmingham, opened in March 2001 with 238 guestrooms. For additional information on the company and its modern, contemporary lodging portfolio, please visit
Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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