Portsmouth, NH- June 14, 2001 - Newmarket International announced today that NetDelphi Enterprise was selected by Boykin Hospitality to integrate sales and account management across all of their hotels nationwide. After a thorough analysis of competitive products, NetDelphi Enterprise was selected as the best solution, and only web-enabled application, to handle Boykin's current and future properties.
"Boykin will enjoy the many benefits of one centralized sales and catering system, and by implementing Newmarket's NetDelphi Enterprise, Boykin can offer centralized sales automation at a lower cost per unit," said Robert Dann, Executive Vice President Director of Operations for Boykin Hospitality. "Rather than support and maintain separate applications across the country for sales automation, Boykin's IT team will be able to focus on one application and database running over their corporate wide area network (WAN). Having this infrastructure in place will afford Boykin a tactical advantage as we bring more hotels into our portfolio." The Boykin properties include Hilton, Bass, Choice, Marriott, Carlson, as well as several independent properties ranging from over 450 rooms to 100 rooms. These properties are currently using thirteen different sales systems and databases to operate their business. Installing NetDelphi Enterprise at the corporate office gives Boykin one centralized sales and catering system and will result in increased efficiencies and productivity. "With a softening economy looming, many hospitality management companies are looking for means to cut spending and reduce resources. At Boykin Hospitality we view the current state of affairs as an opportunity to get aggressive," stated Dann. "We will continue to spend in a strategic manner that will enable Boykin to gain an advantage over alternative companies." "As group business becomes more competitive, salespeople need the cross-selling capabilities of NetDelphi Enterprise to win business from their competition," stated Sean O'Neill, President and CEO for Newmarket International. "With the return on investment NetDelphi Enterprise delivers, our customers quickly recognize the benefits from this technology and continue to grow market share even in a less robust economy." About NetDelphi Enterprise NetDelphi Enterprise is a sales and catering application that automates the operations of multiple hotels into a single system. NetDelphi Enterprise provides all salespeople with single-image inventory and Customer Relationship Management (CRM) tools to manage every aspect of their sales effort, from volume transient sales, to large group conferences. Full Internet access to the system for remote, mobile and distributed users, empowers the sales force to sell into any property in the group with real-time information pulled from a single database. Enterprise enables hotels to cross-sell properties within a single system, permitting hotels to book more business and provide greater customer service at the same time. About Boykin Hospitality Headquartered in Cleveland Ohio, Boykin Hospitality, founded in 1958, operates first class, full service Hotels in 10 states. Since 1958, the company has built a leadership reputation in the Hotel Industry with a solid foundation of experience in hotel operations, management and development. For more information contact Rdann@boykin.com. Newmarket International is the leader in delivering Internet solutions to the global hospitality marketplace. Because of superior technology, extensive support, domain expertise, and a commitment to the industry, we empower our customers' ability to increase efficiencies to maximize their profits. For more information, visit ©Copyright 2001 Newmarket International, Inc. All rights reserved.
Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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