PORTSMOUTH, N.H. / Nov. 8, 2000-- Newmarket International, Inc. announced today that Honolulu-based Outrigger Hotels & Resorts is automating its 24 properties with Delphi Multi-Property Edition (Delphi MPE), Newmarket's thin-client enterprise application for multiple properties sold in one system.
Outrigger will install Delphi MPE at its corporate headquarters in Honolulu, enabling its sales force to direct-book across an inventory of over 8,000 guestrooms spread across the Pacific Ocean. Installation and training are scheduled to take place the fourth quarter of 2000. Over 150 total users in locations across the Pacific will access the Delphi MPE system. Outrigger also purchased 100 user licenses for A key factor in the decision to install Delphi MPE, which followed a lengthy evaluation of various sales automation systems, was Newmarket's ability to expedite rollout and reduce training costs through its e-Business solutions such as Virtual Classroom, which facilitates live, collaborative e-Learning among students, regardless of location. "Because of our exotic locations and the sheer number of rooms we sell, we needed a system that leverages the Internet," said Joe Durocher, Sr. VP and CIO Outrigger Enterprises. "Being able to train our staff simultaneously via the Web enables us to profit from the technology more quickly, while saving thousands in travel and related expenses for trainers." Delphi MPE provides all salespeople in the Outrigger enterprise with single-image inventory and Customer Relationship Management (CRM) tools to manage every aspect of their sales effort from transient to volume sales. Full Internet access to the system for remote, mobile and distributed users empowers the sales force to sell into any property in the group with real-time information pulled from a single database. "Outrigger is now ideally equipped to reap the full benefits of B2B e-commerce," said Newmarket President Steve Giblin. "Delphi MPE will make each salesperson 10 to 15 times more effective as they can now book available space, while About Newmarket International Newmarket International ( (c)Copyright 2000 Newmarket International, Inc. All rights reserved. Newmarket, Delphi, Breeze, CCBreeze, CVBreeze, Functions Breeze, and Delphi Multi-Property Edition are registered trademarks, Global SFA is a trademark; and Additional company and product names may be registered trademarks or trademarks of their respective owners. About Outrigger Hotels & Resorts Outrigger Hotels & Resorts is a division of Hawaii-based Outrigger Enterprises, Inc., the largest lodging company in Hawaii and one of the fastest growing lodging company in the Pacific. Under its two hotel brands -- Outrigger Hotels & Resorts and OHANA Hotels of Hawaii -- the company currently operates or has under development 35 hotels and resort condominiums throughout the Pacific region, representing more than 10,000 hotel rooms and condominium units in Hawaii, Micronesia, Australia and the South Pacific. Outrigger's affiliate, Outrigger Lodging Services, manages nearly two dozen hotels and resorts throughout the U.S. mainland. For reservations or information, call your preferred travel professional or Outrigger Hotels & Resorts toll-free at 1-800-OUTRIGGER (1-800-688-7444) within the U.S., Guam and Canada. Outrigger's toll-free number also is available internationally via AT&T's new Direct 800(c) Service. Elsewhere call 303-369-7777. Internet users can access information on Outrigger via the World Wide Web at
Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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