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MeriStar Hotels & Resorts Selects Newmarket's Delphi Multi-Property Edition to Streamline Sales and Account Management
MeriStar uses Newmarket's thin-client solution to automate 72 properties in multiple hotel clusters
16 April 2000

PORTSMOUTH, N.H -- Newmarket International, Inc. announced today that MeriStar Hotels & Resorts, a leading franchiser of Sheraton, Westin, Hilton, and Radisson hotels, has begun a major upgrade and consolidation of its national sales infrastructure by standardizing its operations on Newmarket's Delphi Multi-Property Edition(TM) (Delphi MPE).

Delphi MPE is a sales and catering application that automates the operations of multiple hotels in a single system, enabling MeriStar to leverage the efforts of a single sales person across multiple hotels. The application is the foundation of MeriStar's collective approach to automation, which is based on the newly created Delphi MPE sales regions that will work in concert for enterprise-wide cross-selling.

MeriStar has created multiple regional hotel clusters connecting a total of 72 individual properties in 2000. MeriStar has national salespeople connected to all of the Delphi MPE servers, enabling them to sell a conference or meeting online through the network of properties.

"MeriStar needed the most advanced technologies, and a seasoned team that could make our technological vision a reality," said Hoyt Bacon, MeriStar's Executive Vice President of Sales & Marketing. "The connections between Newmarket's core sales and catering and e-commerce solutions ensure the elimination of impediments between our sales team and growing profit."

The MeriStar Delphi MPE installations bring together hotels formerly using manual systems, as well as sites running Breeze, DOS Delphi, Delphi, and others using competitor's products.

Delphi MPE was launched in November 1999 and is among the first products that integrates with , Newmarket's new Web service that instantly transmits electronic leads from request for proposal (e-RFP) sites such as BusinessMeetings.com, Hot Dates Hot Rates, and PlanIt Online. enables properties to immediately evaluate and accept a piece of business, merge a proposal, and email it back to the meeting planner in a matter of minutes.

About MeriStar Hotels & Resorts

MeriStar Hotels & Resorts operates 233 hospitality and leisure properties with more than 46,000 rooms and 10 golf courses in 34 states, the District of Columbia, Canada, Puerto Rico, and the U.S. Virgin Islands. For more information about MeriStar Hotels & Resorts, Inc. and MeriStar Hospitality Corporation, visit the companies' Web site: www.meristar.com.

About Newmarket International

Newmarket International () provides software and e-commerce solutions that automate sales and operations for every type of hospitality venue, from independent hotels of any size to resorts, casinos, convention centers, convention & visitors bureaus, and the complete corporate enterprise. Newmarket is widely recognized as the premier innovator of scalable sales and catering systems, web-enabled applications, and today's business-to-business e-commerce strategies (). A total solutions provider, Newmarket offers leading-edge technologies, comprehensive training, consulting, project management and superior support based on unparalleled industry expertise.

Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com

Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA - Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com

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