PORTSMOUTH, N.H. / Newmarket's thin client, Internet-enabled sales automation program lets the DC cluster centralize and distribute room inventory to each salesperson for real-time cross-selling of all available space
PORTSMOUTH, N.H. / Newmarket's thin client, Internet-enabled sales automation program lets the DC cluster centralize and distribute room inventory to each salesperson for real-time cross-selling of all available space
Newmarket International and Starwood Hotels and Resorts Worldwide, Inc. today announced that Delphi Multi-Property Edition (Delphi MPE), Newmarket's new, thin client, sales automation program, has just been installed at Starwood's Washington, DC hotels, including The Westin Fairfax, The Westin Grand, and the St. Regis Washington. Washington, DC is one of five regional sites in the United States that Starwood will automate this year with Delphi MPE. The product employs a Microsoft SQL Server 7.0 database and Terminal Server to centralize guest and function room inventories for an entire region or cluster for real-time cross-selling. Delphi MPE is designed to provide sales teams with all essential information instantly to book more business on a customer's initial call. "With three hotels in the Washington, DC area, we needed a system solution that would allow us direct access to all three inventories, fast," said Craig Sundell, director of sales and marketing for Starwood's DC cluster. "The way Delphi MPE has been configured allows us such tremendous ease in booking and cross-booking properties. It's absolutely phenomenal what this database is able to do for us." Newmarket President Steve Giblin said: "Delphi MPE is designed to make hotel salespeople to be at least five times more productive. By having central room availability distributed to each salesperson, our technology allows salespeople to book every available room in a cluster or region of hotels on a real-time basis. Customers can have the single point of contact that they have desired for years, and the salespeople can have the customer information they need to close more sales. Delphi MPE is the first technology to improve customer service and personal productivity simultaneously." About Starwood Hotels and Resorts Worldwide, Inc. Starwood Hotels & Resorts Worldwide, Inc., through its St. Regis/Luxury Collection, Westin, Sheraton, Four Points, and W subsidiaries, is one of the leading hotel and gaming operating companies in the world, with more than 700 hotels in 72 countries and 130,000 employees at its owned and managed properties. About Newmarket International, Inc. Newmarket International, Inc. is the world leader in sales automation software for the hospitality industry, offering scalable solutions and consulting services for hotels, convention centers, and convention and visitors bureaus. Enterprise products include Delphi, Breeze, Delphi Multi-Property Edition, and Global SFA. Destination sales products include CVBreeze and CCBreeze. Newmarket offers 24-hour support, complete customer training, and a dedicated staff of industry experts from corporate offices in Portsmouth, New Hampshire, and affiliates in London, Phoenix, and Singapore. News, product information and downloads are available at (c)Copyright 1999 Newmarket International, Inc. All rights reserved. Delphi, Breeze, and CVBreeze are registered trademarks, and Functions Breeze, Delphi Multi-Property Edition, Global SFA, and CCBreeze are trademarks of Newmarket International, Inc. Additional company and product names may be registered trademarks or trademarks of their respective owners.
Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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