PORTSMOUTH, N.H. (August 9, 1999) „ Newmarket International today announced the installation of Delphi Multi-Property Edition (Delphi MPE), its new sales and catering application engineered for multi-property systems, at a Houston cluster made up of The Westin Galleria and The Westin Oaks. The Houston cluster is one of five that Starwood Hotels and Resorts Worldwide, which owns the Westin brand, will automate in 1999 using Newmarket's Windows-based Delphi MPE software that uses a SQL Server 7.0 database to provide up-to-the-second availability and full property detail onscreen for each hotel in a specified system. Delphi MPE features a multi-property guest rooms control (GRC) log and function diary, and was designed to provide sales teams with all essential information instantly to book more business on a customer's initial call. "We are excited about being one of the first Delphi MPE sites," said Janice O'Neill, director of sales and marketing at The Westin Galleria and The Oaks. "We feel Delphi MPE will help our staff generate more time to sell and thus more sales, while eliminating paper trails and missed opportunities." Newmarket converted Westin ¦s customer data for the two hotels from a competing product, and built in the opportunity to add more properties to the same database in the future. "Delphi MPE is the product of the future for the hotel industry," said Newmarket president Steve Giblin. "Delphi MPE allows hotel companies to leverage their salespeople to be at least five times more productive. By taking the available inventory for a region or a cluster and having central room availability distributed to each salesperson, our technology allows salespeople to book every available room in a cluster or region of hotels on a real time basis. Customers can have the single point of contact that they have desired for years and the salespeople can have the customer information they need to close more sales. Delphi MPE will revolutionize the ability of hotel companies to make use of resources on a leveraged basis, and we are the first technology to improve customer service and personal productivity simultaneously." About Starwood Hotels and Resorts Worldwide, Inc. Starwood Hotels & Resorts Worldwide, Inc., through its St. Regis/Luxury Collection, Westin, Sheraton, Four Points, and W subsidiaries, is one of the leading hotel and gaming operating companies in the world with more than 700 hotels in 72 countries and 130,000 employees at its owned and managed properties. About Newmarket International, Inc. Newmarket International, Inc. is the world leader in sales automation software for the hospitality industry, offering scalable solutions and consulting services for hotels, convention centers, and convention and visitors bureaus. Enterprise products include Delphi, Breeze, Delphi Multi-Property Edition, and Global SFA. Destination sales products include CVBreeze and CCBreeze. Newmarket offers 24-hour support, complete customer training, and a dedicated staff of industry experts from corporate offices in Portsmouth, New Hampshire, and affiliates in London, Phoenix, and Singapore. News, product information and downloads are available at
Contact
Shawn McDonald
Director of Marketing
Phone: (603) 430-7434
Fax: (603) 436-1826
Email: smcdonald@newmarketinc.com
Organization
Amadeus Hospitality
https://www.amadeus-hospitality.com/
75 New Hampshire Avenue
USA
- Portsmouth, NH 03801
Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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