"As the world's largest combined hotel and convention center, we needed a powerful enough automation system that would not only help us manage our data, but allow us to use it more effectively to enhance customer service, decrease costs, improve overall communications amongst the staff as well as increase profits," said John Eslick, Project Manager & Director of Strategic Systems Development at Opryland. "We are now confident that Delphi for Windows provides that total solution for us."
"There were challenges all the way, but we rose above each one to prove that Delphi can be scaled to a 300-user environment," said Newmarket Enterprise Project Manager Robyn Mussler, responsible for the Opryland implementation.
In late June, Opryland goes live with Delphi's event management functionality, including Power BEO, Newmarket's automated module for banquet event orders, the Janus Event Board and Meeting Matrix interfaces. At that time, total users accessing the single MS-SQL Server database jumps to 300, Mussler said.
About Newmarket International, Inc.
Newmarket International, Inc. is the world leader in sales automation software for the hospitality industry, offering scalable solutions and consulting services for hotels, convention centers, and convention and visitors bureaus. Enterprise products include Delphi, Breeze, Delphi Multi-Property Edition, and Global SFA. Destination sales products include CVBreeze and CCBreeze. Newmarket offers 24-hour support, complete customer training, and a dedicated staff of industry experts from corporate offices in Portsmouth, New Hampshire, and affiliates in London, Phoenix, and Singapore. News, product information and downloads are available at .
About Gaylord Entertainment Company
Gaylord Entertainment Company is a diversified entertainment company operating in three business segments: hospitality and attractions; broadcasting and music; and cable networks. Among its properties are the Opryland Hotel, the Inn at Opryland, WSM Radio and the Grand Ole Opry, Acuff-Rose Music Publishing, Word Entertainment, Z Music Television, Country Music Television International, the Wildhorse Saloon, and the Ryman Auditorium.
(c)Copyright 1999 Newmarket International, Inc. All rights reserved.
Delphi, Breeze, and CVBreeze are registered trademarks, and Delphi Multi-Property Edition, Global SFA, and CCBreeze are trademarks of Newmarket International, Inc. Additional company and product names may be registered trademarks or trademarks of their respective companies.
