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Using AI to Redefine Hotel Personalization
19 March 2025

In an era where hotels are competing with hyper-personalized digital experiences, Rik van Leeuwen of Ireckonubelieves that data-driven automation is the key to guest loyalty and revenue growth. Speaking at ITB Berlin, he outlined how hoteliers can harness AI to predict guest behavior, automate engagement, and eliminate data silos.

Key takeaways

Van Leeuwen predicts that within a few years, every successful hospitality company will be a data company. The hotels that fail to leverage automation, predictive analytics, and AI-powered personalization will be left behind.


Related Event
ITB Berlin 2026
3-5 March 2026
Messe Berlin
Bezirk Charlottenburg-Wilmersdorf
Berlin, 14055
Germany



Organization
Ireckonu
https://www.ireckonu.com/
Olympisch Stadion 43
Amsterdam, 1076 DE
Netherlands, The
Phone: 31 203702760

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